At the University of Kentucky, Academic Ombud Services is responsible for resolving academic related problems and conflicts for which no established procedure exists or for which established procedures have not yielded a satisfactory solution. Academic Ombud Services is not intended to supplant the normal processes of resolution (contacting the course instructor, department chair, director of undergraduate/graduate studies, and/or associate dean). In cases where there is a clear need to achieve a solution more quickly than normal procedures provide, the Ombud may seek to expedite the process.
Please note: If Dr. McGillis is your instructor or your issue is in his department, Microbiology, Immunology & Molecular Genetics, or a closely related department, please call 859-257-3737 or email firstname.lastname@example.org directly. An alternate Ombud will be requested and your issue will be held in confidence.
The two major areas of activity for Academic Ombud Services involve student academic rights and violations of academic integrity. The primary task of Academic Ombud Services is to ensure fair policies, processes, and procedures, as related in the Senate Rules, are equitably implemented. Thus, Academic Ombud Services is a neutral office working as an advocate for fairness and equity.
Professional, graduate, and undergraduate students as well as faculty contact Academic Ombud Services with a variety of questions and concerns. Students often want to be pointed in the right direction while others want to discuss complex situations. Faculty inquiries often involve how the University Senate Rules relate to an instructor's particular course; issues often involve attendance, Dead Week, and the procedures for violations of academic integrity.
All inquiries are held in confidence.
Academic Ombud Services handles issues related to student academic rights and the commission of academic offenses including, but not limited to:
- Grade disputes
- Registration problems
- Academic issues related to disciplinary matters
- Perceived favoritism
- Fear of retaliation
- Determinations of plagiarism and other academic offense issues
- Disability accommodation issues
- Cross-cultural misunderstandings and personality conflicts