College of Public Health students graduating

Information Technology

What

CPHIT primarily provides desktop support and IT consultation for the following areas: web creation and administration, data management, capital equipment inventory management, poster printing, and laptop and projector short-term loans.

CPHIT serves the University computing needs of CPH students, faculty, and staff and does not support personal computing devices under any circumstance.

When and Where

Location: College of Public Health Building (Research Facility #1), Suite 111.
Office hours: Monday – Friday 7:00 am – 5:00 pm

How to contact

If you are experiencing difficulties with any college computing device and need to contact CPHIT for assistance, you should create a helpdesk ticket at http://it.ukcph.org/. You may need to log in with your linkblue ID (mc\username or ad\username) and password. From there, click “Submit a ticket” and fill out the short form. Please include as much information about your problem in the initial request to expedite a resolution to your inquiry. You will get a confirmation email at the creation of the ticket, and will get an email response every time the ticket is updated. Those emails will contain an edit link that will open your helpdesk ticket in your browser to let you communicate with CPHIT.

CPHIT makes a best-effort attempt to respond to all tickets within one business day.

Sometimes, CPHIT may have already created an “FAQ” (Frequently Asked Question) that will help you quickly resolve your issue. Before submitting a ticket, please see the CPHIT FAQ to check for a possible solution for your issue. This may resolve your issue quickly, as you will not have to wait for a response from IT.

UK College of Public Health Information Technology
111 Washington Avenue, Suite 111
Lexington, KY 40536
Helpdesk: http://it.ukcph.org
Helpdesk Voicemail: 859-218-2042

Marc K. Blevins
Director of Information Technology
Phone: 859-218-2242

Tyler Jennings
Computer Support Specialist II
Phone: 859-218-2241

Matthew D. Sullivan
Computer Support Specialist II
Phone: 859-218-2042

Nick Terry
IT Technician
Phone: 859-218-2042

Justin Yang
Financial and Business IT Analyst (Capital equipment inventory contact)
Phone: 859-218-2243

Matt Johnson
Multimedia Specialist
Phone: 859-218-2240

Other contacts

CPHIT operates as a resource to the college and is therefore confined in some support situations. Some technology issues can only be resolved by the UK Information Technology department. UKIT can be contacted at 218-HELP (4357). Any issues regarding your email account, linkblue account, network connectivity, or phone should be directed to UKIT. You can also view our policies here.