Provost Link Student Success

Historical Initiatives

Initiatives from 2006-2012

Matrix of Student Success Initiatives from 2006-2012 [PDF]

Historical Retention Initiatives


  • Academic Advising (Colleges; Leadership Group)
  • Academic Alert System One mechanism across campus that lets advisors, RAs and instructors send alerts for at-risk students. This is called the Early Alert System or Academic Alert System.  It is one mechanism across campus for instructors to give classroom alerts for bad social or academic behavior.  This mechanism also lets others such as advisors and dorm resident assistants submit alerts on students.  Depending on the nature of the alert, some combination of the advisor, student, instructor, or Students of Concern committee will receive messages about the alert and make contact with the student. 
  • Academic Preparation and College Readiness Program Comprehensive tutoring center on South Campus- Academic Enhancement Peer Tutoring on North Campus -This is needed since it is a 42 minute walk (21 minutes to and 21 minutes back) for the North Campus students to go to South Campus tutoring.
  • Admissions (Twitter/Facebook revamped) Stamats Audits of Admissions and Scholarships
  • Outside consultants conducted audits for Enrollment Management in 2006 and the results led to several policies that impacted retention.
  • APEX Degree Audit (Online system allows students to see what requirements are met, in progress and necessary towards a particular degree) This system was gradually brought on board from 2007 forward one major at a time.  All undergraduate majors and minors and most graduate majors are in APEX.  The system allows students to run degree audits to learn requirements that have been complete, lacking, or in-progress.
  • Appalachian Programs (AMSTEMM- serves those students (from any Appalachian county or minority,  African American, American Indian, Hispanic, and Pacific Islander) who are underrepresented in the science, technology, engineering and math (STEM) majors. Robinson: Scholarship which is open to 29 eastern KY counties beginning in 9th grade to first generation students.
  • Application (new combined application for undergraduate/scholarship/Honors program for fall 2013)


  • Call Center (Makes personal calls to perspective, admitted and confirmed students. This has grown each year)
  • Career Center (Mentoring & Shadowing; Fairs; Consults)
  • Career Exploration Courses (A&S150, A&S350)
  • Center for Service Learning and Community Engagement (works with all instructors to create better learning environments, syllabi, activities, etc)
  • CHE105 Recitations (gateway course enhancement) This course has typically been a gatekeeper course.  The department finally got the credits increased to 4 so that the class could have small-setting recitation sections.
  • Co-curricular Team Recommendations
  • Come See For Yourself (CSFY) Diversity recruitment for high school students.
  • Common Application (to expand the reach for undergraduate admission applications)
  • CRM, E-communications, and Relationship Management


  • Data Analytics (for all decision-makers)


  • Enterprise Content Management (ECM) document imaging that can improve efficiencies and access to student information across academic/support units
  • EM Communication position (ISC position to coordinate all EM communication efforts (e and otherwise)
  • EM Data Analyst position
  • EM Planning and Forecasting Director The Stamats audits in 2006 made a recommendation to have someone working directly in Enrollment Management to handle decision-making support to recruiting, admissions, registrar, student billing, scholarships, and other offices around campus to help craft the enrollment quality and size.
  • Enrollment Research Group (student lifecycle research) This was a group that tackled several enrollment and retention based projects that were used by the Provost and EM.
  • EPE 174 – Theories of College Student Success


  • Financial Emails (sent to students based on data analysis- who had or had not filed for aid, who had stops, eligible to register with the goal of being proactive and working with any student having financial difficulty – sent through Hopsons Retain)
  • Financial Ombud (one-on-one help for financial issues) The Student Accounts offices do several retention campaigns each year related to students getting help through Mary Marcum.
  • First-Generation Initiatives (Sudar, 1Gen – students whose parents did not complete a bachelor degree. A LLC, scholarships and student support services are offered)


  • Hobsons Connect (expanded e-communication, software that allows tracking through entire admissions process, etc)
  • Hobsons Retain Purchase and Implementation of Hobsons Retain. This is a CRM used for retention campaigns.  It has shown varying levels of usefulness depending on how much resources was put behind it to support it.
  • Honors re-conceptualize


  • Improved Scholarship Initiatives UK launched a large number of new scholarship initiatives in 2007 which helped to recruit “more likely to be retained” students to UK.


  • Late Term Withdraw Date Extension (protect the GPA) Research showed that it was best for students to take a few withdraw grades if necessary rather than staying in a course to get a failing grade. The late withdraw coincides with midterm grade reports.


  • Make a Difference Workshops (campus wide strategies)
  • Making a Difference Workshops. Workshops under former Provost for Undergraduate Education bringing together teachers, advisors, and others to brainstorm new ways to improve student success.  The documents are located here 
  • Math Program Changes (MA123 recitations; remediation)
  • Merit Weekend (attract top-end to choose UK)
  • Middle-Semester Courses (fallback in mid semester)
  • Midterm Grade Reports (feedback before too late) These reports are provided to advisors as soon as grades are entered. The advisors then make contact with any students who have bad grades at the midterm to discuss options.
  • Minority Student Success (CSFY, Parker – diversity scholarships, CARES – free tutoring, mentoring academic planning, FSP)
  • Mobile Registration & Grading (application for mobile devices to allow students to register for courses and see grades)


  • Off-campus Services (upper division live off campus website to help students in the transition) Office that was formed to help sophomores and above who will move from dorm life to properties off campus.
  • Online Summer Courses (increased earned hours)


  • Peer Tutoring North Campus (Academic Enhancement tutoring facility)
  • Peer Tutoring South Campus (Academic Enhancement tutoring facility)
  • Preview Nights (Events held in cities to attract HS students and provide information to prospective students. Each college is represented at booths with information)
  • Priority Registration Interventions (holds lifted and more) Since getting into courses for the future term is important, it is not good when a student misses priority registration. These interventions involve email and print campaigns to get students registered during this window.
  • Project Graduate (re-engages students who quit close to degree *80 hours or more through initiatives such as free audit before beginning, additional tutoring, early admission and registration, etc)


  • Recruiting Network
  • Residence Hall Interventions
  • Retention Committee – Executive Level
  • Retention Committee – Vice/Assc Provost Level
  • Retention Communication Plan (calendar of emails) This plan assembles the efforts of Enrollment Management units, Undergraduate Education units, and others across a yearly timeline.
  • Retention Director (point person for campus retention) For a few years, there was a person dedicated to retention in Undergraduate Education.  This is part of the reason UK had a record high retention during this period.
  • Retention Reports (Institutional Research, UGE, A&S)
  • Retention Summits (Hobsons; CPE; Fayette Co. PS)
  • RFP Consultant to review UK scholarships at UK to see how to leverage finances in most efficient manner possible


  • “see blue” marketing campaign implemented to support overall goal of the university recruitment through PR
  • Scholarship/Financial Coordinator reviewed institutional scholarship and created a searchable database that has grown each year and supports retention and graduation efforts
  • Stamats Audits of Admissions and Scholarships
  • Strategic Enrollment Management (crafting cohort) Since the Stamats reports of 2006, EM has been very calculated in trying to craft a class of students that also have a high chance of being retained.
  • Student Affairs (Greek – sororities and fraternities; K-Week – first week activities for new students; Transition; Parents – parents weekend, etc)
  • Student Success Task Force
  • Summer Advising Conferences


  • Texting (via Hopsons for targeted efforts to students)
  • Top 20 Business Plan (had retention/graduation as goal)
  • Transfer Programs (BCTCBlue+ - allows students who obtain their associates to transfer to UK and take 12 credit hours at BCTC rate and also waives admission fee, Transfer Advisor)
  • Trustees Report


  • UK101 – Orientation Course (proven retention benefit, gives students an overview of UK, Lexington, and student perspective on how to be successful at UK)
  • UKCore General Education Curriculum
  • UK Mentoring Program of the Career Center for students to follow a professional in specific career fields. 
  • UK Visitor Center (Consultant to review the entire process of the center. Studies show it’s a critical factor in the recruitment process. This is an effort towards an outstanding visitation program)
  • Undergraduate Education Retention Strategic Plan
  • University Review Committee (undergraduate 1st priority) This committee listed undergraduate education as a first priority for UK.  This included the expansion of Honors, increasing merit scholarships, improving housing, and innovative delivery of instruction.


  • War on Attrition (model to get all involved in retention) Originally this was buried in the 2007 budget report, but it was brought back to the forefront initially through EM.