Motorist Assistance

Transportation Services offers free on-campus battery jump-start service for all UK parking permit holders, campus patients and visitors. This service is available 24 hours a day, seven days a week.

If your car battery dies on campus and you need a jump-start, use the following contact information:

Monday through Friday, 7:30 a.m. to 7:30 p.m:
Call Transportation Services at 859-257-5757

After-hours and weekends: Call UK Towing Contractor at 859-231-0197

Transportation Services reserves the right to refuse free battery jump-start service due to excessive use of the service by a single permit holder or to visitors who parked in violation of University rules. Requesting individuals are responsible for any advance service required due to vehicles being unable to start through typical jump-start procedures or situations where batteries fail to hold an adequate charge.

Discounted Services

Transportation Services, in partnership with our towing contractor, also offers the following discounted motorist assistance services to all valid UK parking permit holders. These services are offered 24 hours a day, anywhere within Fayette County. The cost for each of these services is $49 within New Circle Road and $49 plus $3 per mile outside of New Circle Road, unless otherwise noted below.

Vehicle tow
Flat tire change: using owner-supplied spare tire
Off-campus battery jump-start
Vehicle lockout
Out of fuel: standard rate plus cost of fuel

To be eligible for the UK discount, the towing contractor will record your permit number prior to providing the service. For your convenience, tow truck drivers accept cash, check or credit cards at the scene.

Helpful Motorist Assistance Contact Information:

Towing Contractor: 859-231-0197
Transportation Services: 859-257-5757
University of Kentucky Police: 859-257-1616