FAQ list

UKAT Service Desk FAQ

1) How can I reset my Link Blue password?

2) Why does my account get locked?

3) How can I set up exchange on my mobile device?

4) When I try to access IRIS from the Myuk portal, I receive the following pop-up message?

5) How can I reset my UK Live or Google accounts?

6) Can you reset my CosmoCom Password?

7) I'm having problems downloading software from the download server?

8) Why can't I access the campus wireless?

9) Why do my emails not appear in my UK Google or Live account?

10) How can I log into my firstname.lastname@uky.edu account?

11) I don’t see my class in blackboard?

12) I can't log into blackboard?

Give us feedback

859-218-HELP (859-218-4357) 218help@uky.edu