The new web-based application now available through myUK streamlines the processes for staff to request Information Technology (UKIT) services. This application replaces old forms for phone, data, and CosmoCom requests with a consolidated, "wizard"-based experience. The application is the foundation of a new system to provide users with a common interface, to increase efficiency, and to expedite the workflow of all UKIT service requests.
UKIT has a new policy on the local Exchange system for University of Kentucky employees. UK Exchange accounts not accessed for a year or more will be deleted from Exchange to conserve storage. The email in the deleted accounts will NOT be recoverable. Simply log into your UK Exchange email to reset the access date. UK employees are requested to check their UK Exchange email at least once a month. Please share this new policy with co-workers.
University of Kentucky's student email service is provided by Google Apps and Windows Live. These providers fall into the category of "cloud computing" meaning that applications, file storage and email accounts are housed on off-campus servers and can all be accessed through a variety of devices such as laptops, smart phones and tablets. The email services offer students expanded mailboxes, additional collaboration and production tools while costing the university less money than the previous email service.