Decommission of UK Paging Server & Support

POSTED: MARCH 18, 2013

The UK Paging Server (page.uky.edu) license has expired and the software provider is no longer providing a license or support for the product. Therefore, the paging server and support will be decommissioned on April 30, 2013. Campus paging server users can have emails sent to their pager via the pager providers internal systems by sending an email to their 10-digit phone number (xxxxxxxxxx@usamobility.net) after April 30. UKHealthCare will communicate a new paging process to UKHealthCare pager users soon.

Known Issues with Apple iOS 6.1 and Outlook Calenders

POSTED: FEBRUARY 11, 2013

Apple customers that have upgraded their device to iOS 6.1 will experience syncing issues with their Outlook Calendar. Users who have upgraded to iOS 6.1 will have “read-only” access to their calendars on their mobile device. Which means users will not be able to update or add new meetings from their iPhone or iPad during this time. Email will continue to flow as normal. At this time, UK STRONGLY advises users against upgrading to iOS 6.1, or any newer iOS (6.1.1).

Planned Maintenance January 5, 2013

POSTED: JANUARY 4, 2013

UKIT is completing required maintenance on a storage system on January 5, 2013, from 6:00pm to 10:00pm. 
During that time, the storage system vendor will work with UKIT Engineers to restart the system, which will require SQL databases to be removed from service. 
In addition, several systems and part of the VMFarm will be out of service. 

Several major enterprise wide systems are expected to be impacted, including the systems listed below:

Upgrade of SAP R/3 System

POSTED: DECEMBER 13, 2012

The University is conducting a technical upgrade of the SAP R/3 system. The upgraded version of the software will position UK users to take advantage of new functionality being developed and implemented by SAP. This is the transactional portion of the system; BW/Reporting and portal functions are not being upgraded at this time.

UK Computer Users Warned to Be Wary of Phone Scams

POSTED: DECEMBER 10, 2012

Written by Keith Hautala, UKPR

University of Kentucky computer users are warned to be wary of phone calls purporting to come from technology companies such as Microsoft, offering to "fix" unspecified computer problems, or warning them that their computers have been "misconfigured" or that they have unwittingly downloaded malicious software.

Computer Lab Space Transforms into Media Depot

POSTED: DECEMBER 10, 2012

Efforts began in November 2012 to transform the computer lab space in The Hub at W.T. Young, into a Media Depot. UKIT is creating a student digital media space with the support of the Student Fee Committee to provide online support, recording equipment, editing stations with software, and technical support for students’ development of their academic media projects.

SSL Certificates Available

POSTED: DECEMBER 10, 2012

University of Kentucky Information Technology (UKIT) has partnered with the InCommon® Certificate Service to provide (at no cost), unlimited Secure Sockets Layer (SSL) certificates signed by certificate authority Comodo. This new certificate service is now available to all UK departments and affiliates and replaces the Thawte certificates previously issued.

UK Information Technology Support Grants

POSTED: DECEMBER 10, 2012

Full-time faculty members and senior research staff at UK are encouraged to apply for the UKIT Grant Awards program. This is newly created grant program awards funds for projects spanning one to three years with the intention to help new investigators research programs related to learning and information technology.

Top Ten Educational Apps for iOS Devices

POSTED: DECEMBER 10, 2012

Submitted by UKIT intern, Clare Kroness ---

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