Exchange License Ordering Procedure

CNS News

Exchange License Ordering Procedure

Non-Employees & Contractors

• The department submits an online request to the Service Order Desk requesting an email account & exchange license for each non-employee or contractor
• Go to https://myuk.uky.edu/irj/portal
• Click the “Enterprise Services Tab”
• Click “IT Service Request”
• Enter information requested on all pages…..(Please provide the names of contractors)
• Submit Request
• UKIT and UK Healthcare IT are responsible for setting up the email accounts
• UKIT Service Desk creates a service order for the license
• The service order is assigned to the CNS Business Office to order the license.
• The Business Office will:
• Obtain a quote from the vendor (Currently Dell)
• Place the order & paying for the license
• Receive the confirmations with order information from the vendor
• Supplying a copy of the confirmations to the customer as proof of purchase
• Bill the charge of $13.50 per license to the service order
• QA & closing of service order