In October 2010, UKIT initiated a collaborative effort to collect behavior-based data from faculty and students engaged in online learning at the University of Kentucky. Using observation, structured interviews, surveys, qualitative data analysis, system usage analysis and other behavioral data, this Experience Analysis and Design study – often called “the Bb EAD” – sought to move beyond usability and attitudinal data and to broaden the focus beyond technical perspective. The goal was to identify tactics to support UK’s strategic initiative to reach 70 percent faculty adoption of the LMS by 2014, identifying the specific steps that could be taken to remove actual and perceived barriers to adoption. During Spring 2011, CIO Vince Kellen and Christopher Rice, Ph.D., presented results of the Bb EAD across campus. Work on a variety of changes and solutions commenced in June, 2011. LMS adoption continues to be measured and monitored. Adoption rates are consistently rising with continued improvements in the enrollment and section counts of LMS usage in the fall of 2012. Although implementation dates are noted below, UKIT and its partners recognize that much of the work will be ongoing. We expect to conduct a follow-up survey in 2012-2013 to measure any changes in faculty and student satisfaction.

A video presentation of the EAD ad presented by Vince Kellen and Dr. Christopher Rice is available below. Additionally a copy of the PowerPoint Presentation from the Educause event is available as a PDF*.