EAG - IRIS Business Intelligence (BI)

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Service Description:

The Business Intelligence service is defined as collection, storage, and delivery of University data with the goal of delivering timely and accurate data, information, analytics and alerts to University decision makers.

Relation to UK and/or UKIT Strategic Plan and/or Goals:

The business intelligence service supports student retention efforts by leveraging a data warehousing and analytical tools to help identify at-risk students.

Service Metrics

Using technologies, processes, and applications, Business Intelligence analyzes mostly internal, structured data and business processes stored in data warehouses, operational databases and/or ERP systems (i.e. SAP ®) and transforms it into attractive and easy to understand dashboards and reports to empower users to make effective, informed decisions thus providing timely, data-driven answers to their business questions.

  • “BI delivers the insight needed to make strategic planning decisions, improve operational efficiencies, and optimize business processes.” (Source: MicroStrategy)
  • “BI technologies provide historical, current, and predictive views of business operations. Common functions of Business Intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics.” (Source: Wikipedia)
  • “All users, from the high-end analyst to the casual business user, can have access to the information they need -with minimal dependence on IT resources and developers.” (SAP BusinessObjects)

Users with reporting and data analysis responsibilities are encouraged to review the documentation associated with BI and to check here on a regular basis for news on developments.

Assistance & Support

Do you have questions about or need help with Analytics, Business Objects, HANA, or Tableau?  Do you have access or report problems, data issues, or need development work?  Do you want to receive notifications about future business intelligence or analytics news, updates or outages?  Please send email to the Advanced Analytics Team describing the problem in as much detail as possible. The issue will be reviewed and a response sent as soon as possible.

myHelp

Page updated: 6/4/2012

859-218-HELP (859-218-4357) 218help@uky.edu