The System Status webpage was created in attempt to foster a partnership between the UK Community and UKAT. We hope to update the System Status webpage with any potential or current system outages and tweet out to the handle “@UKATSTATUS” any real time updates. If you notice any changes to IT Services, please give the Service Desk a call at 859-218-4357 or email at firstname.lastname@example.org.
09/16/14 - 1:47 PM
BlackboardSome Blackboard users continue to experience problems. The UK support team is working with the vendor to resolve the problems affecting our Students and Faculty. If you experience an issue, try to clear your browser cache and restart your browser. If you continue to experience issues, please contact the UKAT Service Desk at 859-218-HELP (4357).
Echo 360There is a problem with Echo360 recordings automatically publishing to Blackboard. Our technicians are working with Blackboard and Echo360 technicians to resolve this issue. We have a workaround in place that will allow us to force the publishing from Echo360, but we will only be running this workaround in the evening when all recordings have completed for the day.
If you are experiencing an outage please contact the Service Desk at 218Help@uky.edu or by phone at (859) 218-(Help) 4357
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UKAT engineers have confirmed that all systems are up and functioning normally. Please contact the Service Desk at 218-HELP if you experience further outages.