COM 252 - Interpersonal Communication Syllabus

Fall 1999

Course Coordinator Dr. Derek R. Lane website: http://www.uky.edu/~drlane/interpersonal/

Required Course Materials

    Verderber, R. F. & Verderber, K. S. (1998). Inter-Act: Using Interpersonal Communication Skills, (8th edition). Belmont, CA: Wadsworth Publishing.

    Lane, D. R. (1999). Interpersonal Communication Student Handbook.

Other supplemental readings will be provided throughout the course. Required reading material will be available in the Reading Room on the first floor of EGJ or handed out in class.

Students may also be expected to purchase two packages of Scantron Forms #882-ES from the UK Bookstore to be used when taking chapter quizzes.

Note: The benefits you receive in this class are directly proportional to your efforts in keeping up with the assigned reading and actively participating in class to build trust, cooperation, support and mutual respect.

Course Description

Interpersonal Communication (COM 252) is designed to increase your understanding and implementation of effective interpersonal communication behaviors and skills. Throughout the semester we will examine basic verbal and nonverbal elements affecting communication between individuals in family, peer group, and work contexts. This course requires you to participate in activities designed to develop interpersonal communication skills and will actually improve the quality of your life if you keep an open mind and actively participate! Topics include: an introduction to interpersonal communication theory, strategy development, relationship and conversation management, effective listening, conflict management, defensive communication, communication anxiety, cultural/gender differences in communication style, ethics in communicating, relationship development, communication climate, and intercultural communication.

Interpersonal communication introduces students to the complex interaction of social and psychological forces operating in human communication. The course is designed with a dual approach consisting of both theory and application that allows students opportunities to critically evaluate the intricacies of interpersonal relationships and the communication issues surrounding human interaction in various contexts. Theories will be considered based on relevance to empirical research, and various applied communication contexts (e.g., industry, education, medical and legal practice, etc.). There is a an important distinction between social skills/manners and the interpersonal communication skills your are expected to develop in this course.

Course Purposes

1. The course seeks to increase student "relational sensitivity." Only as students become more socially sensitive can they recognize the various conditions that help and/or hinder the process of interpersonal communication.

2. The course seeks to increase student "behavioral flexibility." Only as students become more flexible in their behaviors can they select the appropriate behavioral responses to specific communication situations.

3. The course seeks to motivate students to demonstrate behaviors that facilitate competent communication and improve overall student and community life. Enhanced communication skills create better citizens of the world.

Competencies and Objectives*

Students in this course will examine the dynamics of face-to-face encounters. A number of theories of communication will be presented that describe various aspects of the communication process. Many individuals believe that "communication" is so basic that it is taken for granted and not thought about seriously. Unfortunately, this attitude tends to result in such difficulties as misunderstandings, conflict, avoidance, and stereotyping. We will examine basic concepts, theories, and research findings relevant to initiating, developing, modifying, maintaining, and terminating relationships with an eye to the role of communication in the process. Lecture, discussion, in-and-out-of-class observations, and "applied" assignments will be used to increase student knowledge and behavioral competence in interpersonal communication.

At the conclusion of the course it is expected that students will demonstrate knowledge and skills in several core areas. Specifically, students should demonstrate an increased understanding of:

1. The options and alternatives for action in a wide variety of interpersonal situations.

2. Individual preferences and an increased appreciation for the differences of others.

3. The dialectical tensions that arise as students use communication to satisfy personal conflicting needs.

4. How the process of perception affects communication behavior.

5. The ethical dimensions of interpersonal communication.

6. The importance of nonverbal communication in developing successful interpersonal interactions.

7. Defensive and supportive communication climates.

8. Competence and an ability to assess the appropriateness and effectiveness of interpersonal strategies used in various interpersonal relationships.

9. Why and how relationships develop and the role communication plays in determining the nature and quality of interpersonal relationships.

10. Interpersonal communication conflict and the application of conflict management principles.

11. The competencies related to communication with individuals from other cultures and co-cultures.


In addition, COM 252 addresses the following University Studies Competencies:

 
1. Writing: To communicate effectively using standard written English.

(Students complete assigned written exercises designed for improved self —awareness of communication strengths and weaknesses).

2. Reading: To understand, analyze, summarize, and interpret a variety of reading materials.

(Class discussions and examinations cover assigned required reading).

3. Integrated Learning: To think critically and make connections in learning across the disciplines.

(Students research, evaluate and organize information in order to complete written assignments and to develop an effective oral presentation in the form of a Workshop).

4. Creative Thinking: To elaborate upon knowledge to create thoughts, processes, and/or products that are new to the students. (Students are challenged to incorporate strategies in their written assignments and oral presentations).

5. Ethics/Values: To demonstrate an awareness of ethical considerations in making value choices. (Students discuss value choices, personal and social ethics as related to interpersonal communication).

* COM 252 can be taken to fulfill the Oral Communication Skills Requirement in the University Studies Program (USP is a program designed to provide undergraduate students with a comprehensive liberal arts education). If you have questions about this requirement, contact Dr. Derek R. Lane at 257-4651 or the USP Office at 257-3027.

Instructional Modes

This course combines lectures by the instructor, class discussion of assigned textbook readings, group work, audio/video presentations emphasizing certain communication concepts and skills, oral presentations by the students, quizzes, exams, and classroom activities which all contribute to your overall understanding of interpersonal communication. Out-of-class work will include written exercises (journals and communication improvement plans) and research of communication concepts that are presented in workshops. Assigned chapters should be read before class so that you will be able to make a contribution to the class discussions and activities and perform well on the quizzes and exams.

General Class Requirements:

You are expected to:

1. Be on time for all class meetings.

2. Interact productively in class discussions and small group activities.

3. Be prepared daily for discussions and quizzes by reading all assigned material BEFORE the day it is listed on the course schedule.

4. Successfully deliver an instructional group presentation (workshop). FAILURE TO DO THIS ASSIGNMENT WILL RESULT IN AN ‘E’ FOR THE COURSE.

5. Submit all written assignments TYPED at the BEGINNING of the class period on the designated date.

Classroom Civility

There are certain basic standards of classroom civility that should be adhered to, particularly in a communication course. Civility does not eliminate appropriate humor, enjoyment, or other features of a comfortable and pleasant classroom community. Classroom civility does, however, include the following:

1. Displaying respect for all members of the classroom community, both your instructor and fellow students.

2. Attentiveness to and participation in lectures, group activities, workshops, and other classroom exercises.

3. Avoidance of unnecessary disruptions during class such as private conversations, reading campus newspapers, and doing work for other classes.

4. Avoidance of racist, sexist, homophobic, or other negative language that may unnecessarily exclude members of our campus and classroom community.

These features of classroom civility do not comprise an exhaustive list. Rather, they represent the minimal sort of behaviors that help to make the classroom a pleasant place for all concerned.

Reasonable Accommodation

If you have a special need that may require an accommodation or assistance, please inform the instructor of the fact as soon as possible and no later than the end of the second class meeting.

Criteria for Course Completion

This course consists of several assignments, each of which must be completed. There are no optional assignments. Course completion is accomplished when all necessary assignments (Quizzes, Workshops, Application Journals, Communication Improvement Plans, Interpersonal Assessments, Participation, and Exams) have been completed. Failure to submit ALL assignments will result in an E for the course–regardless.

Attendance Policy

ATTENDANCE IS REQUIRED. Readings, class discussions, group workshops, and in-class activities increase both your understanding of interpersonal communication theory and the development of your interpersonal communication skills. Class attendance and participation are important in accomplishing the goals of this course. If you are going to miss a class it is your responsibility to speak with me PRIOR to the class session you will be missing. If you should have an unanticipated EMERGENCY, please leave a phone message for me at (257-2295) or an email at chuck@bryant.net

You will be allowed THREE ABSENCES (this is a total combination of excused and unexcused) during the semester. However, you cannot make up work missed for unexcused absences--you simply receive a zero. For each subsequent absence, 5% will be deducted from your final grade (students not attending class will not be given credit for any participation grade). For example, if you finish the semester with a 91% average and have four absences (one more than is allowed) you will receive an 86%, which is a B. If you are late for a class, it is YOUR responsibility to make sure I have not marked you absent for the day. This must be done the day you are late. Notice that you are given three free absences for situations in which you are really sick. Do not use those "freebies" for blowing off the class and then come to me later (after you have gone over the limit) when you really are sick and expect an excuse. Three freebies allow you to be sick; please don’t take advantage.

For any officially excused absence you are responsible for presenting official written documentation for the absence. For university-sponsored absences this notification is to be given to me prior to the absence; for other excused absences, this documentation must be presented within two weeks of the absence. Students are responsible for arranging to make-up missed individual work. Missed group work cannot be made up. In other words: "To have an absence excused, you will need to give your instructor legitimate written proof from a recognized source explaining the absence . . . AND IT BETTER BE VERY GOOD."

Please arrive to class on time. Tardiness is unprofessional and is not fair to me or to your classmates. Consequently, if you are consistently late, you can expect to receive a lowered participation grade. Moreover, do not expect me to cover any missed material.

Class Participation Policy

The quantity and quality of your contributions to class discussions and activities will be evaluated according to the following criteria:

1. Are you prepared for class discussions (e.g., completed reading, prepared for discussion questions)?

2. Are you able to relate your own experiences and observations to class concepts?

3. Do you respond to statements by others in an appropriate manner?

4. Do you move the discussion along, not derail it?

5. Do you ask questions and/or paraphrase when needed and appropriate?

If you do miss class, please see a classmate regarding class discussions and assignments. NO MAKE-UP WORK IS AVAILABLE for oral presentations, in-class exercises, quizzes, or exams, unless I approve PRIOR arrangements.

Course Requirements

ORAL COMMUNICATION SKILL WORK

Since this is an oral communication skills course, we want to provide you with many opportunities to develop these skills. Aside from general class participation such opportunities may include the preparation for and performance and evaluation of role-playing activities, in-class presentations, and briefing sessions and discussion, analysis and critique of dyadic communication case studies, etc.

WRITTEN WORK

You will be expected to use correct spelling in all written work. Use of appropriate grammatical skills in oral and written communication is also very important. Throughout the course you will expand your personal vocabulary through the study of terms related to the course. Your written work will be evaluated on both content and mechanics. Good writing should be reasonably free of mistakes and without composition errors that are called gross errors (sentence fragments, run-on sentences, subject-verb disagreement, misspelled words, and typographical errors which result in such errors). All of your work MUST BE TYPED (using no more than 12 point type with margins not exceeding 1 inch on the top, right, and bottom, nor 1.5 inches on the left) and double-spaced--unless otherwise indicated by the instructor.

READING

Your reading assignments are included in the course calendar. In addition to the textbook, I may, from time to time, require you to read other material that will be put on reserve in the Communication Reading Room in Grehan Bldg. If you do not do the reading, do not expect to benefit substantially from the course. Class sessions are used to supplement rather than to review the reading material assigned.

Exams and Projects

There will be several short true-false/multiple choice quizzes given during the course (approximately one at the beginning of each chapter; although, I may choose to give quizzes without prior announcement). In addition, you will be expected to take a comprehensive final, design a group workshop which applies interpersonal communication theory and research to an interpersonal communication topic, participate in several interpersonal simulations–some of which will involve interpersonal assessments, keep an individual journal of specific questions to consider and develop five communication improvement plans and a summary document for future implementation of communication skills. Miscellaneous activity points may be awarded at the discretion of the instructor.

QUIZZES (200 points)

You will be given several quizzes designed to assess your preparation for lecture and class discussion. Each quiz will consist of several multiple-choice questions addressing the reading for the assigned chapter.

APPLICATION JOURNALS (5 X 20 points; 100 points total)

You will be given five journal questions during the semester that are simply short, typed reflections/application opportunities to relate course material to your own experiences. I will expect you to ‘react’ to class activities, videos, stories, simulations, lectures and readings by integrating your knowledge of the concepts learned with your interpersonal relationships. These journal responses will be reviewed only by me and will be held in confidence between you and me. The journal entries will be graded on completeness, clarity, introspection and conceptual foundations. Journal questions will be provided in class on the dates noted on your course schedule.
 
 

COMMUNICATION IMPROVEMENT PLANS (Goal Statements) (150 points)

As described in Chapter One of your textbook, Inter-Act, the communication improvement goal statements are your opportunity to intentionally develop your communication skills. There will be five (5) plans (CIPs) which will reflect personal goals you will set based on material encountered in sections of the text as indicated on your course schedule (worth 15 points each; 75 points total) which will be submitted throughout the semester. I will expect a short (1 — 1 _ page) typed skill improvement plan based on the concepts learned in your textbook. See pages 31-32 to fine-tune your process. Your last part of the plan is a 3-5 page typed, double spaced summary of your skill development throughout the semester based on your goals. You should identify those areas in which you have made improvements and those areas still needing improvement. The summary is worth 75 points.

INTERPERSONAL ASSESSMENTS (50 Points)

One of the most interesting components of this course is the incorporation of interpersonal assessments that allow students to determine "baseline" scores for several interpersonal behaviors. Students will assess their individual conflict management style, propensity to self-disclosure, temperament and communication apprehension.

GROUP WORKSHOPS (200 points)

The importance of developing your interpersonal communication skills when interacting with other students cannot be overstated. In order to give you practical experience in developing your interpersonal communication competencies, you will design and manage a group workshop on specific concepts related to one of the following five major topics:

Workshop #1 Communicating Through Nonverbal Behaviors - Chapter 5
Workshop #2 Holding Effective Conversations - Chapter 6
Workshop #3 Listening Effectively - Chapter 7
Workshop #4 Responding with Empathy and Understanding - Chapter 8
Workshop #5 Self-Disclosure and Feedback - Chapter 9
These workshops will include: 1) a one page synopsis of the major conceptual issues, 2) a demonstration of key concepts, 3) a brief annotated bibliography (of at least ten resources not included in the textbook) which must be integrated into the workshop, and 4) the opportunity for questions from the class and instructor. The grade for these presentations will be determined by an evaluation by the other groups and the instructor’s evaluation. Grading criteria include research component (description of communication approach/perspective, literature review of theory, insight/interpretation related to chapter concepts), presentation style (attention to audience, introduction/conclusion, enthusiasm, delivery, use of materials), distribution of effort, quality of handouts, quality of activity, video usage, wrap-up/debriefing linking activities to concepts.
 
 

CLASS PARTICIPATION and IN-CLASS ACTIVITIES (100 points)

During the semester we will have several in-class discussions/debates and engage in activities designed to sharpen your interpersonal communication skills. The a) more intelligent your comments, b) the more prepared you are, and c) the more willing your are to help make this class a productive educational experience for all, the more you will be rewarded.

Doing Your Own Work

We expect that all of the individual assignments you complete for COM 252 (and in all of your other courses) are always your own work. We find, however, that many students are not sure exactly what "your own work" means. So, please read again the information on plagiarism and cheating from your UK Student Rights and Responsibilities Handbook or visit the website at http://www.uky.edu/StudentAffairs/Code/.

The sanction or punishment for a student who has either plagiarized or cheated is a minimum of an "E" grade for the entire course, but may involve suspension, dismissal, or expulsion from the University. As you can see, these are extreme measures for academic offenses that we believe are serious. If you have any questions about whether you may be plagiarizing in your work for COM 252, please be sure to contact me well in advance of the due date for your assignment.

Grading Criteria

Scores in three major performance categories will determine the grades for this class: Writing, Individual Performance/Participation, and Tests. These will be assessed using several assignments, each of which must be completed to receive course credit. There are no optional assignments. Course completion is accomplished when all necessary assignments have been finished.

Graded Assignments and Grade Calculation

Quizzes........................................................................ 200 pts

Application Journal (5 X 20 pts)........................................ 100 pts

Communication Improvement Plans.................................. 150 pts

75 pts = goal statements
75 pts = summary report
Group Workshop............................................................. 200 pts

Interpersonal Assessments................................................ 50 pts

Interpersonal Communication Survey I......................... 5 pts
Interpersonal Communication Survey II.......................  5 pts
Temperament Style Assessment............................... 10 pts
Self-Disclosure Assessment (Johari Window) ............. 10 pts
Conflict Style Assessment ........................................10 pts
PRCA I .................................................................... 5 pts
PRCA II ....................................................................5 pts
Comprehensive Final Exam (Chapters 1-14) ........................200 pts

Participation and In-class Exercises .................................. 100 pts

TOTAL POINTS POSSIBLE ............................................1000 pts

Grading Scale:

A = 1000 - 900
B = 899 - 800
C = 799 - 700
D = 699 - 600

Students who attain 599 points or less will receive a FAILING GRADE of E.

Determination of Final Grades

The final grades will be determined by adding the total points earned for each of the assigned projects: (quizzes, journals, communication improvement plans, workshop, participation, interpersonal assessments, and final exams) and referring to the grading scale.


Tentative Class Schedule

Week 1 Orientation to the course, Expectations explored, Goal cards, Ground Rules established

PRCA I Assessment Interpersonal Communication Survey I


Week 2 Overview of Interpersonal Communication Chapter 1

Journals and Improvement Plans; Workshop explanation

CIP Activity (ICS make-up)


Week 3 Forming and Using Social Perceptions Chapter 2

Development of Team Projects; Determine for Workshop Dates

(Directions for Week 3 Activity)

Application Activity Temperament Assessment Journal Q #1


Week 4 Basic Concepts of Relationships (Directions for Thursday) Chapter 3

Self-Disclosure (Johari Window) Assessment Journal Q #1 Due

Application Activity Attendance Critical Journal Q #2


Week 5 Using Language to Construct Messages Chapter 4

Language Application Activity Team time for workshops, etc.

Journal Q#2 & CIP #1 (Ch 2 & 3) Due



 

Week 6 Nonverbal Communication Chapter 5

Group Workshop #1 - Nonverbal Communication Journal Q #3



[FALL BREAK] Workshop Evaluations Due in class

Week 7 Holding Effective Conversations Chapter 6

Group Workshop #2 - Conversations Workshop Evaluations Due in class

Journal Q# 3 &CIP #2 (Ch 4,5 &6) Due



 

Week 8 Listening Effectively Chapter 7

Journal Q #4

Group Workshop #3 - Listening Workshop Evaluations Due in class



Week 9 Responding with Empathy & Understanding Chapter 8

Group Workshop #4 - Empathy Workshop Evaluations Due in class

[MIDTERM] Journal Q# 4 & CIP #3 ( Ch 7&8) Due



Week 10 Self Disclosure and Feedback Chapter 9

Group Workshop #5 - Disclosure/Feedback Workshop Evaluations Due in class



Week 11 Ethical Influence Chapter 10

Film: The Color of Fear Journal Q #5



Week 12 Managing Conflict Chapter 11

Conflict Styles Assessment Journal Q # 5 & CIP #4 ( ch 9&10) Due

Mediation Simulation



Week 13 Applied Contexts: Intimate Relationships Chapter 12

Application Activity CIP #5 (ch 11 & 12) Due


Week 14 Applied Contexts: Family Relationships Chapter 13

Interpersonal Communication Survey II Complete Survey in Class

[THANKSGIVING BREAK]


Week 15 Intimate, Family and Workplace Relationships Chapter 14

PRCA II

Summary of CIP’s due- turn in complete Journal ( 5 JQ’s/graded, 5CIP’s/graded, & Summary)


Week 16 Dead Week Video Viewing for Final Exam

Video Viewing for Final Exam 


Monday, December 13 - Friday, December 17     Final Exam Week

Final Examination - Comprehensive
Contains multiple choice (closed book)/ Short Answer & Essay (open book/open notes)
(Covers all readings, lectures, and discussions as well as video)