Communication 395
Communication Training and Development
Spring 1998
Independent Study
 

Instructor: Derek R. Lane, Ph.D. Office: 238 Grehan Building. Phone: 257-4651. Home: 1828 Yorktown Road. Phone: 278-3539.

Textbook: Arnold, W. E., & McClure, L. (1989). Communication training and development. New York: Harper & Row.

Other supplemental readings and journal articles will be provided throughout the course. Required reading material will be available in the Reading Room on the first floor of EGJ or can be collected from Dr. Lane.

Course Description: It is estimated that U.S. organizations expend over $200 billion annually on training and development-much of it targeted to the development of such communication skills as listening, public speaking, and interviewing. This course explores communication training and development as a research and teaching focus for students interested in applied communication. Students will learn how to identify and assess communication competence and how to develop training programs to enhance communication competency.

Instructional Strategies: Instructional strategies will include: (1) reading in books and professional journals, (2) lectures and discussions by the instructor and member(s) of the independent study, (3) practical experience relative to proficiency in necessary skills, (4) a term project consisting of an application of Communication Training and Development (e.g. Training Manual), and (5) a Final Paper.

Course Objectives:

Projects and Major Assigments:

Each student will present the following with both a written and oral report to the instructor:

Grading Procedure: I hope grades will not be emphasized in this independent study as the major reinforcement for which students strive. At the same time I realize that grades are important and I will make every effort to be as objective, impartial, and fair as possible. Thus, whenever you are in doubt about grading procedures for the independent study, please ask for clarification. The general guidelines I will use to establish the final grade for the independent study are:
 

                        50%     Term Project

                                    Detailed Training Manual (completed in segments)             30%

                                    Presentation of Training Segment (videotaped)                  20%

                        30%     Final Paper

                        20%     Discussions, Activities, and Participation
 

Course Outline:


Communication 395
Communication Training and Development
Independent Study
Spring Semester 1998
238 Grehan Building
 

Classes begin: January 15. Spring Break: March 16-21. Last day of classes: May 1. Final Paper Due: Wednesday, May 6, 1998.
 
1 Wednesday 14-Jan-98 (We will not meet) Orientation to the T & D Ind. Study Read Journal #1, Preface, and Chapter 1
2 Wednesday 21-Jan-98 Introduction to Training and Development, Executive Summary, Needs Assessment
Preface and Chapter One
3 Wednesday 28-Jan-98 Skills Trainers Need
Chapter Two
4 Wednesday 4-Feb-98 The Needs Assessment
Chapter Four
5 Wednesday 11-Feb-98 Adult Learning
Chapter Three
6 Wednesday 18-Feb-98 Presenting Proposals and Assessments
Chapter Five
7 Wednesday 25-Feb-98 PROPOSAL TO CONDUCT NEEDS ASSESSMENT DUE
8 Wednesday 4-Mar-98 Designing Training Programs
Chapter Six
9 Wednesday 11-Mar-98 EXECUTIVE SUMMARY AND NEEDS ASSESSMENT RESULTS AND PRESENTATION DUE - MIDTERM
March 16-21-- Spring Vacation
10 Wednesday 25-Mar-98 Conducting Training Programs
Chapter Seven
11 Wednesday 1-Apr-98 Using Audio Visual Aids/Using the Computer in Training
Chapters Eight and Nine
12 Wednesday 8-Apr-98 Evaluating Training Programs
Chapter Ten
13 Wednesday 15-Apr-98 The Future of Training and Development
Chapter Eleven
14 Wednesday 22-Apr-98 Ethics in Training and Development
Chapter Twelve
15 Wednesday 29-Apr-98 TRAINING PRESENTATION - LAST DAY OF CLASSES
16 Wednesday 6-May-98 FINAL PAPER DUE
May 4-8 -- Final Examinations
Friday, May 8, 1998 END OF 1998 Spring Semester


COMMUNICATION TRAINING AND DEVELOPMENT
Overview of Training Manual Assignment

I.   PROPOSAL FOR NEEDS ASSESSMENT "The Plan"
    A. Executive Summary
    B. Issues Identified
    C. Plan for NEEDS ASSESSMENT

II. NEEDS ASSESSMENT RESULTS "The Results of the Plan"
                    Needs Assessment REPORT
    A. Introductory Statement
    B. Background and History of Organization
    C. Parameters of Needs Assessment
            1. WHO was studied?
            2. WHAT was studied?
    D. Procedures
        1. HOW did you do it?
        2. Population of assessment
        3. Sampling Plan
        4. Methodology
        5. Means of Analysis
    E. Results - WHAT DID YOU FIND?
 
III. TRAINING PROPOSAL "Training Plan"
    A. Target Audience
    B. Title of Program
    C. Objectives and Goals
    D. Content
        1. Sessions
        2. Content of Sessions
        3. Materials and Activities
    E. Means of Evaluation

IV. TRAINING MANUAL - SAMPLE OF TRAINING PROGRAM
                Actual Training Program Sample Session

                    Alternative Outline

(For purposes of this independent study, a training manual should be developed even if recommendations are for non-training).

Final Paper Assignment
Training and Development Independent Study
 

Someone interested in Communication Training and Development ought to have answers to the following questions. This independent study should prepare you to answer them. As the semester progresses you will find many of the answers in the Arnold and McClure text, however, you should take initiative to interview UK communication faculty (who are actively engaged in consulting and communication training and development) and professionals in the community who are with consulting firms. You will submit answers to these questions in a final paper which will be due Wednesday, May 6, 1998.