Instructor: Derek R. Lane, Ph.D. Office: 238 Grehan Building. Phone: 257-4651. Home: 1828 Yorktown Road. Phone: 278-3539.
Textbook: Arnold, W. E., & McClure, L. (1989). Communication training and development. New York: Harper & Row.
Other supplemental readings and journal articles will be provided throughout the course. Required reading material will be available in the Reading Room on the first floor of EGJ or can be collected from Dr. Lane.
Course Description: It is estimated that U.S. organizations expend over $200 billion annually on training and development-much of it targeted to the development of such communication skills as listening, public speaking, and interviewing. This course explores communication training and development as a research and teaching focus for students interested in applied communication. Students will learn how to identify and assess communication competence and how to develop training programs to enhance communication competency.
Instructional Strategies: Instructional strategies will include: (1) reading in books and professional journals, (2) lectures and discussions by the instructor and member(s) of the independent study, (3) practical experience relative to proficiency in necessary skills, (4) a term project consisting of an application of Communication Training and Development (e.g. Training Manual), and (5) a Final Paper.
Each student will present the following with both a written and oral report to the instructor:
50% Term Project
Detailed Training Manual (completed in segments) 30%
Presentation of Training Segment (videotaped) 20%
30% Final Paper
20% Discussions, Activities, and Participation
Classes begin: January 15. Spring Break: March 16-21. Last day of
classes: May 1. Final Paper Due: Wednesday, May 6, 1998.
|1||Wednesday||14-Jan-98||(We will not meet) Orientation to the T & D Ind. Study Read Journal #1, Preface, and Chapter 1|
|2||Wednesday||21-Jan-98||Introduction to Training and Development, Executive Summary, Needs Assessment|
|Preface and Chapter One|
|3||Wednesday||28-Jan-98||Skills Trainers Need|
|4||Wednesday||4-Feb-98||The Needs Assessment|
|6||Wednesday||18-Feb-98||Presenting Proposals and Assessments|
|7||Wednesday||25-Feb-98||PROPOSAL TO CONDUCT NEEDS ASSESSMENT DUE|
|8||Wednesday||4-Mar-98||Designing Training Programs|
|9||Wednesday||11-Mar-98||EXECUTIVE SUMMARY AND NEEDS ASSESSMENT RESULTS AND PRESENTATION DUE - MIDTERM|
|March 16-21-- Spring Vacation|
|10||Wednesday||25-Mar-98||Conducting Training Programs|
|11||Wednesday||1-Apr-98||Using Audio Visual Aids/Using the Computer in Training|
|Chapters Eight and Nine|
|12||Wednesday||8-Apr-98||Evaluating Training Programs|
|13||Wednesday||15-Apr-98||The Future of Training and Development|
|14||Wednesday||22-Apr-98||Ethics in Training and Development|
|15||Wednesday||29-Apr-98||TRAINING PRESENTATION - LAST DAY OF CLASSES|
|16||Wednesday||6-May-98||FINAL PAPER DUE|
|May 4-8 -- Final Examinations|
|Friday, May 8, 1998 END OF 1998 Spring Semester|
I. PROPOSAL FOR NEEDS ASSESSMENT "The Plan"
A. Executive Summary
B. Issues Identified
C. Plan for NEEDS ASSESSMENT
II. NEEDS ASSESSMENT RESULTS "The Results of the Plan"
Needs Assessment REPORT
A. Introductory Statement
B. Background and History of Organization
C. Parameters of Needs Assessment
1. WHO was studied?
2. WHAT was studied?
1. HOW did you do it?
2. Population of assessment
3. Sampling Plan
5. Means of Analysis
E. Results - WHAT DID YOU FIND?
III. TRAINING PROPOSAL "Training Plan"
A. Target Audience
B. Title of Program
C. Objectives and Goals
2. Content of Sessions
3. Materials and Activities
E. Means of Evaluation
IV. TRAINING MANUAL - SAMPLE OF TRAINING PROGRAM
Actual Training Program Sample Session
Someone interested in Communication Training and Development ought
to have answers to the following questions. This independent study should
prepare you to answer them. As the semester progresses you will find many
of the answers in the Arnold and McClure text, however, you should take
initiative to interview UK communication faculty (who are actively engaged
in consulting and communication training and development) and professionals
in the community who are with consulting firms. You will submit answers
to these questions in a final paper which will be due Wednesday,
May 6, 1998.