MAS 355-001:
Communication and Information
Systems In Organizations
Fall 2013

Lecture Notes


The links below lead to a variety of file formats. Some are links to industry websites. Some files, mainly from the International Engineering Consortium (IEC) Annual Review of Communication and their Web ProForum tutorials, are Portable Document Format (PDF) files, while files such as the exam reviews are saved in Rich Text Format (RTF), which is a ASCII text format that retains the most common forms of formatting. They can be opened in any word processing program. When you click on the PDF, Powerpoint and RTF files, they will not display in your browser. Instead, they will download to your hard drive or disk drive. If you are not sure where the file is once it downloads, use your Find function and enter the file name (for instance, telephony.ppt, SS7.PDF, etc.). If I think a file size is relevant for your downloading, I've noted it.




MIDTERM EXAM MATERIAL


Theory Readings:
Conceptualizing Information Technology as Organization, and Vice Versa
Organizations and Communication Technology PDF file. (3.1 MB)

Understanding Managers' Media Choices: A Symbolic Interactionist Perspective
Organizations and Communication Technology PDF file. (3.9 MB)

Basics of Telephony
JFC's PowerPoint lecture outline.

Switching and Signaling: The "Brains" of Communication

Architecture: Signaling System 7 (SS7)
International Engineering Consortium PDF file.
JFC's Powerpoint lecture outline.

Digital Loop Carrier (DLC)
International Engineering Consortium PDF file.

Asymmetric Digital Subscriber Line (ADSL)
International Engineering Consortium PDF file.

Extending Asymmetric Digital Subscriber Line (ADSL) Services
to Remote Digital Loop Carrier (DLC) Locations
International Engineering Consortium PDF file.

Global System for Mobile Communication (GSM)
International Engineering Consortium PDF file.

Megatrends in the Wireless Industry
International Engineering Consortium PDF file. Pages 54-57 (4.5 MB)

A New Paradigm - Broadband Digital Wireless
International Engineering Consortium PDF file. Pages 17-33 (3.5 MB)

Speech-Enabled Interactive Voice Response Systems
International Engineering Consortium PDF file.

Call Centers and the Internet
International Engineering Consortium PDF file. Pages 47-48 (6.4 MB)

CTI and the Web-Enabled Call Center
International Engineering Consortium PDF file. Pages 75-78 (2.8 MB)



FINAL EXAM MATERIAL


Voice over Packet (VoP)
International Engineering Consortium PDF file.

The Effect of Internet Telephony on Business
International Engineering Consortium PDF file. Pages 46-50 (4.5 MB)

Wireless Application Protocol (WAP)
International Engineering Consortium PDF file.

Echo Cancellation
International Engineering Consortium PDF file.

The Wireless Stampede
Commanding Communications PDF file.

The Twelve Commandments of the Communications Megahighway
Commanding Communications PDF file.


Return to MAS 355 Home Page