Blackboard Users and Groups
This document gives an overview of users and groups in Blackboard. To jump directly to a section, select a link!
- Users and Course Roles - Your course's users and what they can access.
- Student Enrollment - Do you have a student who can't access your course? This section explains the student enrollment process, what could be going on, and what you can do about it.
- Groups - An explanation of the Groups feature in Blackboard.
Instructors can view and modify course users from this page. To view users, first make sure you are in the course you would like to work in and that the Edit Mode is set to ON. Then, select Users from the Users and Groups section of the Control Panel. In the Users page, to view all users, search in any field as "Not Blank".
In the Users page, you can view all users, their usernames, last names, first names, emails, roles in the course, observer status, and if the course is available for them. You can change the User's Course Availability by clicking the drop-down menu next to their name.To save the changes you have made, select Submit.
The course role of a user determines what access he or she has to the content and tools within a course. For each course in which a user participates, he or she is given a role; for example, a user might be given the role of Student in one course and that of Instructor in another course.
Though the course role is set when the user is enrolled* in a course, it can be modified at any time by the Instructor of the course. The course roles are: Course Builder, Grader, Guest, Instructor, Student, and Teaching Assistant.
*To enroll additional users in your course, please fill out this form.
A Course Builder can access most areas of the Control Panel (Course Tools, Course Links, Users and Groups, Customization, Packages and Utilities, and Help); this role is generally used when a user needs to manage the course, but does not need to access Student grades. Note: Course Builders can still access the course if the course is unavailable to students; a Course Builder cannot remove an Instructor from a course.
A Grader can access several areas of the Control Panel (Course Tools, Course Links, Evaluation, and Help); this role is generally used to assist the Instructor in the creation, management, delivery, and grading of Assessments, as well as managing the Grade Center. Note: Graders cannot access a course if it is unavailable to students.
A Guest cannot access any area of the Control Panel; this role is generally given to visitors such as prospective students, alumni or parents to whom limited availability (may have only permission to view, but not to participate) may be given for several areas within the course. Note: you can control access permissions for guests and observers. To change this access, first make sure you are in the course you would like to work in, and then select Guest and Observer Access in the Customization section of the Control Panel. Once in the Guest and Observer Access page, decide whether or not you would like to allow guests and/or observers to be able to access the course. Select Submit to finish.
An Instructor can access all areas in the Control Panel, though Administrators may limit Instructor access to some Control Panel features (List/Edit Users, Create User, Batch Create Users, Delete Users, Enroll Users, Settings, Import, Export, and/or Archive); this role is generally given to users that develop, teach or facilitates the class. Note: Instructors may access a course that is unavailable to students.
A Student cannot access any area of the Control Panel; this role is the default course role and is given to users who are participating in the course.
A Teaching Assistant is able to administer all areas of a course and may access many tools and features of the Control Panel that the Instructor and/or Administrator allow them to access; this role is generally to a user that is acting as the co-teacher. Note: Teaching Assistants can still access the course if the course is unavailable to students; a Teaching Assistant cannot remove an Instructor from a course.
Your Blackboard Course Shell is populated with students by an automated feed from SAP that will happen every night that new admissions are occurring. This usually occurs up to several weeks before the start of the course, but in some cases (Graduate, Post-Grad students, and Undergraduate students that are admitted late) the new admissions may occur during the time before class starts that Faculty like to use to prepare for the upcoming semester. This is often when you will notice inconsistencies between your Class Roster that you download from myUK (directly from SAP) and that which you may find in your Blackboard Course. It is best to wait up to 48 hours after your course is created/renewed before expecting to see a complete list of users in your Blackboard Course.
If you do not see a student in your Blackboard Course that should be there (in other words, he or she is registered for the course and is in your SAP Roster) double-check to verify that he or she is not a course user by selecting Users from the Users and Groups section of the Control Panel. Once in the Users' page, search for [Username] [Not blank] and select Go. This will give you a list of all course users (including yourself), their roles and whether or not the course is available for that user.
If you do not see a student here who should be in the list of course users, please contact the UKIT Service Desk either by phone (218-4357) or email (firstname.lastname@example.org), and provide the following information:
- Your Information: Name and linkblue ID
- Course Information: Course ID and/or Course Name
- Student Information: Name and linkblue ID
For all other enrollment requests, (Teaching Assistants, Guests, etc.) please fill out this form.
Course groups allow instructors and students to create groups of students within a course. These course groups have their own area in Blackboard Learn to collaborate on course work, and these spaces are equipped with tools to assist in the collaborative process. These groups can be as formal or informal as you choose-- from group projects to study groups, you can assign grades or simply provide your students a small-group discussion setting. Click on any of the links below for more information.
- Getting Started with Groups (PDF)
- Course Groups (written instructions)
- Creating Groups (written instructions)
- Creating Group Assignments (written instructions)
- Creating a Group (tutorial video)
- Creating Group Sets (tutorial video)