The Office of Technology Services is available for faculty, staff, and student support Monday through Friday, from 8:00 a.m. to 5:00 p.m., while the university is operating under a normal schedule.
- Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Calls received outside of office hours will be forwarded to voicemail.
- Email is monitored from 8:00 a.m. to 5:00 p.m., Monday through Friday.
- Emails should be sent to the CHS Help Desk (CHS.HelpDesk@uky.edu) in order for a ticket to be created.
- Emails received outside of office hours will be treated as next business day.
- Emails sent directly to personal email accounts for OTS employees may not be subject to normal projected response times.