Resident Information Folder


Welcome to Graduate and Family Housing at the University of Kentucky!  Please be sure to read the information contained in your “Resident Information Welcome” folder which you will receive when you check in. Feel free to contact us if you have questions after reading the information. We want your stay with us to be pleasant and conducive to achieving your academic goals.

We are the "home away from home" for a diverse population—take this unique opportunity to interact with others living in our communities!

Office Hours:
Monday-Friday, 8:00 a.m. – 4:30 p.m. (excluding official University holidays)

Emergency Closings: Our office will delay opening or will be closed if the University announces a delay or closing.

Maintenance and Other Service
The FIXIT Call Center is staffed at all times—this office never closes. The telephone number is: 859-323-4948. The automated attendant will provide two options:

Press “1” for maintenance requests
Press “2” for ResNet (Internet service and cable television)

Always report problems as soon as they become apparent as this prevents small problems from becoming larger problems!  Maintenance service is free of cost unless the problem is caused by misuse or abuse.

All automobiles must have a parking hangtag. The tag may be different depending on the location of the residential community. There is a charge for a parking permit. Contact UK Transportation Services for more information.

The University of Kentucky recognizes the bicycle as a vehicle and encourages bicycling as a mode of transportation. In an effort to provide the campus community with a safe, secure, and efficient cycling environment, the University requires bicyclists to observe established regulations for operating and parking bicycles on campus and strongly encourages cyclists to obtain and display a bicycle permit which is available at no charge. Bicycle racks should be used at all times; do not chain bikes to benches, trees, handrails, or telephone poles. As with cars, bikes can be impounded if they are parked in violation. Visit UK Transportation Services for more information.

Additional Information
Below are links to additional information that you need to know; please be sure you become familiar with these topics.