When faced with an interaction that we don’t understand, it can make us uncomfortable. We communicate the way we do because we are raised in a particular culture and learn its language, rules and norms. Becoming more aware of our cultural differences and similarities will help us communicate with each other more effectively. By the end of this session, participants will be able to:
· Recognize the six fundamental patterns of cultural difference
· Recognize the importance of nonverbal communication in multicultural interactions
· Apply guidelines for multicultural collaboration
· Identify and apply techniques to communicate through language barriers
· Recognize and use tactics for removing cross-cultural communication barriers
