This workshop will help you:

  • Identify the characteristics of a professional staff person.
  • Identify the basics of the customer service equation.
  • Recognize the symptoms of a negative workplace relationship.
  • Recognize the role each of us plays in these situations.
  • Learn how to set boundaries and control your reactions to co- workers who cross those boundaries.
  • Learn how to “unhook” yourself from difficult interpersonal situations at work.