In this seminar, we will focus on supporting coaching skills in new hire training. We will be paying special attention to :

  1. How to teach new hire employees their site/specialty workflows required of their new positions.
  2. How to provide support and coaching during the initial few days that the user is live.
  3. How to provide ongoing coaching and mentoring.

To accomplish those goals we will learn how to:

  • Plan on-the-job training topics.
  • Write clear training objectives that include task, condition and standards.
  • Introduce the purpose of the training using attention, motivation and overview steps.
  • Apply the Demonstration/Performance training method.
  • Write a lesson plan that captures your training objectives, strategy, references and handouts and simultaneously documents training conducted for future reference.