When you have been entrusted with the task of teaching and guiding new coworkers, how can you positively and constructively influence and guide people who are your peers? This workshop is designed for front line staff members given the additional duty of coaching new or inexperienced peers. During this workshop, participants will learn to:

  • Understand how coaches operate at work
  • Define personal influence in coaching
  • Improve their personal influence through thoughtful behaviors and choices¬†
  • Understand the four dimensions of emotional intelligence¬†
  • Consider implementing ideas to increase emotional intelligence
  • Choose to balance supportive and corrective feedback
  • Give constructive feedback to the individuals coached