What can be done to improve patient satisfaction? The job in healthcare is a lot harder than it has ever been before. You are caring for more patients, who are sicker, with less help, while working longer. This seminar is based on the bestseller by Dr. Scott Louis Diering, "Love Your Patients: Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients & Professionals." Caregivers can use specific behaviors and attitudes that have a profound impact on our patients. This seminar is full of reminders: on how to act so that patients get better faster; on what to say so our patients stay better; on what to do so our patients don't blame us. By the end of this seminar, participants will have been reminded to employ specific behaviors that display compassion, respect and humility.