Are you receiving information about the performance of your clinic or department in the form of a control chart? Are you confused about what the control chart shows you? Would you like to know how to "read" this common quality tool? In this seminar, we will cover the basics of control charts. You will learn:

  1. The general model used for control charts.
  2. How control charts relate to a process.
  3. How to recognize a process in statistical control.
  4. The various tests for out of control situations.