One of the most difficult adjustments most of us face comes when we are promoted to supervise the group in which we recently worked. The excitement of taking on new responsibilities can turn to dread when our old friends seem to become resentful or uncooperative. During this seminar, you will learn techniques and concepts that will help you make the most of this opportunity and to deal with the issues and emotions that are often part of the transition. Workshops participants will learn to:

  • Welcome the change
  • Let go of your "doer" habits
  • Understand staff emotions
  • Set expectations
  • Recognize performance issues
  • Manage negative behaviors
  • Understand your leader's expectations
  • Create and sustain good communication with your leader
  • Work a system for productivity