Check In FAQs

The Well-being Check In is a free 20-minute appointment to 'Check In' on your sense of well-being. During your confidential Well-being Check In, you'll connect with a UK Health and Wellness Advisor who will support you by reviewing your answers to a pre-completed questionnaire. Your advisor will listen and work with you to discover what area of well-being matters most to you and help determine your best next step.

Please note the following guidelines, announced previously in broadcast communications. All appointments are now virtual, either by phone or Zoom.

• UK HealthCare employees (hospitals, clinics and clinical areas of the College of Medicine): If you choose to participate in a Check In screening, please attend during part of your lunch period or before or after your regular work shift.
• UK employees (non-HealthCare): Attend an upcoming Check In before, during or after your regular work shift. If you choose to attend during your work shift, please check with your supervisor in advance to minimize any potential disruption. Register online now. 

Generally, eligible participants can participate once every other year. Participants are eligible for one 20-minute appointment during their eligibility window (see question below).

All appointments are now virtual, either by phone or Zoom. You may register for a time and date convenient for you that falls within your designated window below:

Yes, employees (including STEPS) are eligible to receive a free Well-being Check In regardless of UK health plan membership. 

The $100 rebate is being replaced by a $200 monthly lottery. Eight winners wil be randomly chosen in the month they participated. Winners will be notified by email

No. We understand things come up and we're sorry you weren't able to attend your originally scheduled appointment. However, participants will only be entered in the lottery if they attend and complete a Well-being Check-In. We encourage you to make another appointment at your convenience 

UK employees who are on a health plan will receive their lottery winnings on their UK paycheck to streamline the payment process and allow for taxation, which is required.

You must be employed at the university at the time the lottery drawing is paid in order to receive it.
 

Although all appointments are virtual, please plan to log in on time or a few minutes before your exact appointment time. Please note that logging in any earlier than five minutes before your scheduled appointment is unnecessary. It is unlikely that you will be seen earlier than your scheduled appointment.

Little to no time at all! Please plan to log in for your scheduled appointment, or three to five minutes before your exact appointment time.

We understand that things come up and sometimes you cannot avoid running late. We recommend that you still log in and we will do our best to get you in – though if you are more than two minutes late you may not be seen close to your originally scheduled time since we must honor the scheduled appointment times for participants logging in on time. If you log in at any point beyond your scheduled appointment time, please be aware that you may have to wait and/or you may not be able to be seen that day.

Your Well-being Check In should last approximately 20 minutes from your scheduled appointment time to the time you finish.

Log in to your Health and Wellness Dashboard and schedule your appointment details. You will fill out a questionnaire and upon completion, you will confirm your appointment.

Illness, scheduling conflicts and life sometimes just get in the way! If you are unable to make your appointment, you will be able to cancel your appointment online. Cancellations can be filled on the same day - even during the same hour. Cancel using your Health and Wellness dashboard.

We are serving a large population with these offerings and we hope to serve you! However, if you miss three appointments without notification, you will no longer be able to make a Well-being Check In appointment. This policy is to prevent repeat missed appointments and therefore increase the number of people we reach – your co-workers who are waiting for a spot will thank you!

Yes. All information is secured confidentially and your personal health information (PHI) is protected in compliance with the Health Insurance Portability and Accountability Act (HIPAA).