Full-time employees and health plan members

UK employees and health plan members receive a substantially discounted Fitbit. Read more details on eligibility below.

Frequently Asked Questions

Yes! A 40-70% discount is available to full-time employees and health plan members:

Purchase Fitbit devices with reduced pricing of 40-70% off. To shop using this discount, go to the Health and Wellness Dashboard and click on the button to shop the online Fitbit store.

Fitbit provides information regarding tracking accuracy here.

  • Using the Fitbit app on a smartphone or watch? Click on Account > Set up a device.
  • ​Using Fitbit software on a desktop or laptop? Click on Gear > Settings > Device > and you'll find options to remove existing device(s) if you'd like and set up a new device.

Home or personal computer

Go to www.fitbit.com/setup and follow the instructions. Questions? Direct help at Fitbit support.


Work computer

If you're using your work computer, it's the same process at www.fitbit.com/setup, but downloading the Fitbit application requires your IT department's administrative credentials for permission. When you reach this step, please call your local desktop support services. They are aware of this initiative and will help you download the Fitbit web app. UK HealthCare IT Support Team: (859) 323-8586. Campus Service Desk: 218-HELP.

Many find it relatively simple! Download the Fitbit app and follow the instructions.

Fitbit provides information regarding security here.

If you would like to, it's up to you to replace. See above for information on additional discounts. Fitbit devices come with a one-year warranty. See www.fitbit.com for details.

Expect to recieve your device in 3 to 5 days. Orders placed by 8 a.m. EST ship out the same day. Orders ship Monday through Saturday, most within one full day. All orders are only delivered on weekdays, Monday through Friday.

To see a list of compatible smart phone/devices, please visit https://www.fitbit.com/app.

Full-time employees

UK regular* employees with a full-time status of .75 FTE or greater, in addition to WEPP-weekend nurses and Eastern State Hospital and ARMS employees, are eligible for an employee subsidy. ​

*STEPS, temporary employees, graduate students/assistants, and research assistants are not eligible.

UK health plan members

UK health plan members including spouses of UK employees, retirees and their spouses, in addition to KCTCS employees and their spouses are eligible for a health plan member subsidy.

Need Fitbit support?

For Fitbit device or app questions, please contact Fitbit:

For assistance downloading Fitbit software to your work computer, please contact:

  • UK campus (859) 218-HELP
  • UK HealthCare (859) 323-8586