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More care options wherever you are, whenever you need it for you and your family

When you’re traveling, you might not have access to your local health care provider. Or, on weekends, your doctor or primary care provider may be closed. In these circumstances and more, it helps to have the LiveHealth Online app if you were to experience minor physical ailments or mental stress and need support, including prescriptions. 

For UK health insurance members, the LiveHealth Online website and app offer video calls with licensed health professionals at little to no cost to you. Video call appointments are available to you and your covered family members regardless of your location in the United States.

Contact LiveHealth Online

For assistance, refer to the FAQ or contact customer support.

www.livehealthonline.com/questions/
help@livehealthonline.com
1 (888) 548-3432

Health care from anywhere for physical and mental health

From anywhere in the United States you can connect with a licensed health professionals who can advise you on next steps.

Medical doctor for common concerns

  • Flu 
  • Minor rashes
  • Tooth pain
  • Pink eye
  • Allergies
  • Cold and fever
  • Sore throat
  • Skin infections
  • Headache
  • Diarrhea

Therapist for talk therapy

  • Stress
  • Depression
  • Life conditions
  • Grief
  • Anxiety
  • Coping with illness
  • Relationship troubles
  • Panic attacks

Psychiatrist for certain conditions and medication

  • Stress
  • Anxiety
  • Depression
  • Panic attacks
  • Medication concerns
  • Obsessive Compulsive Disorder (OCD)
  • Bipolar Disorder
  • Post-Traumatic Stress Disorder (PTSD)

If you’re insured by UK, you’re automatically registered

If you have UK health insurance, you can easily visit a doctor, therapist or psychiatrist on a smartphone, tablet or computer with a webcam using LiveHealth Online.

All UK-insured employees are automatically registered, and after you first sign up for your UK insurance, you'll receive an email from LiveHealth Online asking to create a password and complete the account registration.

Health insurance perks

LiveHealth Online automatically comes with all UK health insurance plans.

Contact our office

Monday-Friday 8 a.m. to 4:30 p.m.
(859) 257-9519 option 3
benefits@email.uky.edu
112 Scovell Hall