Customer Services provides a single point of contact for the technological needs of students, faculty, staff and alumni. Customer Services supports the overall strategic goals of ITS by assisting with the knowledge and tools for success with any information technology at the University Of Kentucky. Visit the Technology Help Center for many self-help topics or you may contact Customer Services for additional assistance. For password resets go to reset.uky.edu or call 859-218-help.
Customer Services can help you via email too! Just send an email to firstname.lastname@example.org.
Help us help you by including the following information in your email:
Please do not email for password reset assistance, go to reset.uky.edu or call 859-218-HELP (4357) Please, do not send sensitive data such as a social security number, personal health information, or credit card information through email.
ITS Customer Services provides two options to contact a customer service agent and work directly with them to resolve a computing issue that you are experiencing.
More information about both of these options is available at Where can I get tech help? in the Tech Help Center.