As a security precaution, will lock link blue accounts if multiple unsuccessful log-in attempts occur. Since your computer, mobile phones or tablets will store your link blue password, account owners may experience a "lock-out" of their account after they change their link blue account password.
Here are some of the possible reasons for the lock-out.
If you receive the following pop-up message when trying to acess IRIS from MyUK, you will need to install the SAP-GUI. This software is located at the UK Download site. download.uky.edu. Search for "SAP GUI". Then click to download and install.
An account owner can reset their UK Google account password from the link blue Account Manager. Click change next to Google Apps Education Edition
When you activated your Link-Blue account, you were asked to set-up an University Email Address or UEA. The default address is < firstname.lastname@example.org>. You can change that value to anything you want except something already choosen by someone else. This address is simply a forwarding email address. It will forward your email to your UK Google or Live accounts. If you select to have your email forwarded to a personal account, all email will be forwarded to your personal account.
reccomends that all Public Folders be moved into Resources. Instructions can be found by clicking below:Move Public Folder to Resource
Information on dealing with spam and phishing emails can be found by clicking below:Spam and Phishing Emails