ITS News

ITS Alert
Firewall Replacement Impact

March 05, 2019

ITS is making some important cybersecurity changes by investing in a next-generation firewall to provide more protection against incoming network traffic threats.  The new firewall will be more robust, scalable, geographically diverse, enabling ITS to enhance UK’s security posture, and grow as our network community grows.

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Take Advantage of EDUCAUSE Resources

March 05, 2019

The University of Kentucky is a member of EDUCAUSE, a nonprofit association that helps higher education professionals solve cross-organization challenges through the efficient and effective use of technology.  Faculty & staff can take advantage of membership benefits at no cost.  

 

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ITS Notification | New Virtual Private Network (VPN) Usage Requirement 

March 04, 2019

Starting Friday, May 17, customers will be required to use the Virtual Private Network (VPN) to remotely connect to their desktop workstations or UK hosted servers from off campus.  For step-by-step instructions click 

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ITS Alert
Microsoft Skype for Business & Teams Outages

February 18, 2019

Microsoft Skype for Business is currently experiencing an outage across the University of Kentucky (UK). Customers may experience difficulties connecting to Microsoft Skype. UK Information Technology Services (ITS) is currently working to resolve the issue. 

 

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ITS Alert
Planned Technical Maintenance: Internet Outage

February 14, 2019

On Sunday, March 10, 1:30 – 4 am, Information Technology Services (ITS) will be conducting technical maintenance on the firewall system that will require an outage to internet connectivity for all campus and HealthCare.  Connectivity to systems and services located outside of the University will be impacted (see list belo

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ITS Alert
Planned Technical Maintenance: Internet Outage Rescheduled to March 10, 2019

January 31, 2019

On Sunday, March 10, 1:30 – 4 am, Information Technology Services (ITS) will be conducting technical maintenance on the firewall system that will require an outage to internet connectivity for all campus and HealthCare. Remote access and VPN traffic will be available. Click 

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Phishing
UK Leadership Continue to Be Impersonated

January 31, 2019

Information Technology Services (ITS) has been made aware of another email scam where the sender is attempting to impersonate someone at the University.

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ITS Notification | Microsoft ATP SafeLinks

January 29, 2019

Microsoft Advanced Threat Protection’s (ATP) SafeLinks is currently experiencing issues. Impacted customers are receiving 503 errors when attempting to access URLs within email messages. Refreshing the browser multiple times resolves the issue, in some instances. Microsoft is working to identify and resolve the issues.

 

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Phishing
Phishing Attacks Are a Looming Threat

January 11, 2019

Information Technology Services (ITS) has been made aware of a new email scam. This scam attempts to impersonate an executive at the University of Kentucky to request that money be sent in the form of a gift card.  The phishing email has used a Gmail or Yahoo email account that looks similar to the email address of the executive they are impersonating.  Example:

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Resolved
Resolved | Windstream Long Distance Calling Outage

January 09, 2019

The Windstream outage appears to have resolved. Some customers may continue to experience issues, those customers are encouraged to utilize their cell phones to make calls.

 

If you have questions or need assistance, please contact ITS Customer Services at 859-218-HELP (4357).

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