Jennifer Polisano
Jennifer Polisano

July 16, 2019

ITS Division: Networking & Infrastructure

Service Area: Joint Services Operation Center

What services do you and your teammates provide to campus?

I recently joined the Joint Services Operation Center (JSOC) team. The JSOC is new to UK Information Technology Services and has been tasked with identifying required operational processes, developing procedures, and building proactive prevention tracking and team member feedback.

What campus units do you collaborate with?

Our team regularly collaborates with all branches of Information Technology Services within the organization.

What are your workplace values?

Providing an excellent representation and quality service through ITS and The University of Kentucky.

What is your favorite part of working in ITS and UK?

The people. I learn so much from my colleagues and, in turn, I am able to provide knowledge to the newest members of ITS.