At the University of Kentucky, Academic Ombud Services is responsible for resolving academic related problems and conflicts for which established procedures have not yielded a satisfactory solution or for which no established procedure exists.
To schedule an appointment, please call the office at 859-257-3737 or email firstname.lastname@example.org. We will respond during regular working hours.
Please see the 2021 Fall Academic Reminders for resources for faculty preparing for the Fall semester.
Dr. Alice Turkington, Professor of Geography, is the Academic Ombud for the 2021-2022 school year. Laura Anschel is the Associate Academic Ombud.
If you are a student of Dr. Turkington's, your issue is in the Department of Geography, or working with Dr. Turkington is a conflict of interest for you, please contact Ms. Anschel directly via email at email@example.com or via telephone at 859-257-3737. Laura will provide you with an alternate Academic Ombud.
Academic Ombud Services is not intended to supplant the normal processes of resolution (contacting the course instructor, department chair, director of undergraduate/graduate studies, and/or associate dean). In cases where there is a clear need to achieve a solution more quickly than normal procedures provide, the Ombud may seek to expedite the process.
The two major areas of activity for Academic Ombud Services include student academic rights and violations of academic integrity. The primary task of Academic Ombud Services is to ensure fair and equitable application of policies, processes, and procedures, as related in the Senate Rules. Academic Ombud Services is a neutral office working as an advocate for fairness and equity.
Professional, graduate, and undergraduate students as well as faculty contact Academic Ombud Services with a variety of questions and concerns. Students often need to be pointed in the right direction while others would like to discuss complex situations. Faculty inquiries often involve how the University Senate Rules relate to an instructor's particular course.
Inquiries are held in confidence.
Academic Ombud Services handles issues related to student academic rights and the commission of academic offenses including, but not limited to:
- Grade disputes as a result of a violation of the student's academic rights
- Registration problems
- Academic issues related to disciplinary matters
- Unfair and inequitable treatment
- Concerns with retaliation
- Determinations of plagiarism and other academic offense issues
- Cross-cultural misunderstandings and personality conflicts
- Issues for which no established procedure exists
Telephone and email inquiries are appropriate. Often, speaking with the well-qualified and helpful office staff can resolve a problem and an appointment with the Ombud might not be necessary.