Terms and Conditions | Plus Account

THE PLUS ACCOUNT

The Plus Account is a debit program for University of Kentucky Students and Employees. A Plus Account is automatically open for you as a feature of your UK WildCard Student ID or Employee ID. You must add funds before you can use your Plus Account. The Plus Account is widely used on campus and off campus at participating merchants for food, bookstores, printing, copying, prescriptions, and much more. For a complete list please click "Participating Locations" on the left. Printing in UK computing labs may only be accessed with a Plus Account.

TERMS & CONDITIONS

The following Terms & Conditions apply to the use of the Plus Account feature of the ID Card. The agreement to comply with these Terms & Conditions constitutes a contract between the holder of the ID Card (“Cardholder”) and the University of Kentucky (the “University”). The use of the Plus Account feature of the ID Card will constitute the Cardholder’s agreement to comply with all of the Terms & Conditions set forth in this document.

ACTIVATION

You must add funds before you can use your Plus Account. Once you have made an initial deposit into your Plus Account you may use it as an alternative to cash to make purchases on campus and off campus at participating merchants. These transactions are called “electronic fund transfers”, or “ETFs”. The federal Electronic Fund Transfer Act, 15 U.S.C.§§ 1693 et seq, and Federal Reserve Board Regulation E, 12 C.F.R. §§ 205.1 et seq., protect cardholders who use their ID Card to make electronic fund transfers. This disclosure statement notifies you of important rights that the cardholder has under the law. Please retain this disclosure statement for your records and information.

A Cardholder may deposit funds in whole dollar amounts at the following locations:

Click "Quick Deposit" on the left ($20 minimum deposit, $2 convenience fee);
Call the Plus Account Office at 859.257.6159 ($20 minimum deposit, no fee);
Go to Student Account Services in 18 Funkhouser Building ($20 minimum deposit, % fee);
Go to DART machines located in Little Library and the Medical Center Library (any whole dollar amount, cash only, no fee).

Online deposits may be made with Visa®, MasterCard®, American Express® or Discover®. The Plus Account Office accepts Visa®, MasterCard®, American Express® or Discover®. Student Account Services accepts Visa®, MasterCard®, American Express® or Discover®. DART machines accept cash only.
All Plus Account funds automatically carry forward semester to semester, and year to year, or may be refunded less a $5 processing fee. Unused funds expire after five years of inactivity.
The Cardholder’s ID Card will be the access device for the Plus Account. A valid and current card must be presented at the time of purchase at participating merchants.

LIABILITY FOR UNAUTHORIZED PURCHASES

Contact us immediately if your UK WildCard Student or Employee ID has been lost or stolen. Failure to do so could result in the loss of all funds in your Plus Account. Calling our office or deactivating your ID online (information below) are the quickest ways to deactivate your ID and minimize losses. You are responsible for all transactions that occur until your UK WildCard Student or Employee ID is reported lost or stolen. Only the balance at the time that your ID is reported to us as lost or stolen will be protected against unauthorized use. Also contact us immediately if an electronic fund transfer has occurred without your permission.

TO REPORT YOUR ID CARD LOST OR STOLEN

UK Students and Employees may report their WildCard ID lost or stolen to the WildCard UKID Center, A380 Student Center, Lexington, KY, 40506-0030, (859)257-1378; The Plus Account Office, (859)257-6159; or deactivate it online using the "Manage Your Account" feature on the left. Select the "UK Student/Employee Manage Your Account" option. Next, login to your myUK Account with your link blue credentials. UK Students: Select Student Services, select the Financials Tab, and then select Maintain Plus, Meals, Flex on the left. UK Employees: Select Employee Self Service, select UK Accounts and Services, and then select Maintain Plus, Meals, Flex.

TO REPORT AN UNAUTHORIZED TRANSACTION

If you believe that someone has or will make an unauthorized transaction on your Plus Account, please contact us immediately in one of the following ways: (1) Call the Plus Account Office at (859)257-6159; or (2) by email to ukplusaccount@lsv.uky.edu. Please provide your name, ID Number, telephone number, and any information that may help avoid the loss or additional loss of funds from your Plus Account. We must hear from you no later than 10 days after the transaction appears. For instructions on how to view your transactions, please see the “View Your Transactions Online” section.

BUSINESS DAYS

For purposes of these disclosures, The Plus Account Office business days are 8am-5pm Monday-Friday, excluding official university holidays.

TRANSFER TYPES AND LIMITATIONS

You may use your Plus Account to purchase goods and services at any on campus and off campus venues that accept the Plus Account. You may not withdraw cash from the Plus Account.
Preauthorized transfers such as direct deposits, payment of monthly bills, etc., are prohibited on the Plus Account. Plus Accounts are non-interest bearing accounts. Plus Accounts and ID Cards are non-transferrable. No other person may use the Cardholder’s ID Card or any of its features, including the Plus Account. The Cardholder may be required to show additional identification and/or sign a receipt for the purchase of goods and services. Restitution will be required of Cardholders if offline transactions are made which result in overdraft of the Cardholder’s Plus Account. The University is not responsible for the quality of any merchandise or services provided by any participating merchant that accepts the Plus Account for payment.

Plus Accounts may not be used for the purchase of alcoholic beverages, tobacco products, or gift cards. Attempting to purchase alcoholic beverages, tobacco products, or gift cards using a Plus Account is a violation of the Terms and Conditions and may result in the suspension and possible termination of cardholder's Plus Account. Any other mis-use or fraudulent activity using a Plus Account may also result in the suspension and possible termination of cardholder's Plus Account.

The University of Kentucky reserves the right to cancel this agreement if an individual violates any rules, regulations, policies, and/or procedures, or breaches in any way, any term and condition of this agreement. Future changes in terms and conditions will supersede the terms and conditions in effect at the time the card was acquired.

CONFIDENTIALITY

We may disclose information to third parties about your account or the transfers you make: (1) Where it is necessary for completing transfers, or (2) in order to comply with government agency or court orders, or (3) if you give us your written permission.

DOCUMENTATION OF TRANSFERS

A receipt is available each time funds are added to your Plus Account. You may request a receipt each time you make a purchase using your Plus Account.

VIEW YOUR TRANSACTIONS ONLINE

Plus Account transactions may be viewed online through the “Manage Your Account” feature on the left. UK Students and Employees: Select the "UK Student/Employee Manage Your Account" option. Next, login to your myUK Account with your link blue credentials. UK Students: Select Student Services, select the Financials Tab, and then select Maintain Plus, Meals, Flex on the left. UK Employees: Select Employee Self Service, select UK Accounts and Services, and then select Maintain Plus, Meals, Flex.

If you believe that a transaction is incorrect or unauthorized, or if you need more information regarding a transaction, please contact us immediately in one of the following ways: (1) Call the Plus Account Office at 859.257.6159; or (2) by email toukplusaccount@lsv.uky.edu. Please provide your name, ID Number, telephone number, and any information that may help us research the transaction(s) in question. We must hear from you no later than 10 days after we make available the first statement on which the problem or error appeared.

LIABILITY

If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, you will not be liable for your losses or damages, with some exceptions. You will be liable, for instance: (1) if, through no fault of ours, you do not have enough money in your account to make the transfer; (2) if the transfer amount is greater than your balance; (3) if the system was not working properly and you knew about the breakdown when you started the transfer; (4) if circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken; or (5) there may be other exceptions stated in our agreement with you.

CHANGE OF TERMS NOTICE

Any change of terms will appear within these Terms & Conditions on the Plus Account website.