Open labs allow the campus community to experience and discuss the use of Salesforce CRM and Marketing Cloud, tools and integrations. This will be an opportunity for you to learn from users, admins and super users. Salesforce open labs are open to all of campus. This will also allow for you to learn from other users, learn best practices and collaborate. Open Labs will be held every other Wednesday in King Science & Engineering Library from 9:00 AM - 11:00 AM.  Based on attendance we will modify meeting space as needed. Please bring your own device (laptop or tablet). For questions, please contact Lisa Runion. 

Here are the following dates where SFDC/MC Open Labs will be held: ​

A Salesforce Progress Update will be scheduled for Monday, August 7, 2017 – 10a – 12:30p in Room 625 College of Nursing. Campus community welcome.  

Below is an embed of the audio and slide recording from the meeting dated June 5, 2017 discussing the overview of the project, migration and user acceptance training with current CRM users. 

Click to enlarge >>

Thursday, April 6, 2017

Last month, I discussed on this platform the crucial role data plays in facilitating student success. As we continue to work—together—to reach the lofty, but achievable, goals of our strategic plan, data empowers us to make strategic, intentional decisions for how to best support our students. 

Just as we continually evaluate and improve our student support systems using data, we must also leverage emerging technology to advance our work...

Read more. 

Below is Gantt chart for both the deployment, testing and execution of the marketing cloud instance(s) and CRM for phase 1 of the Lifecycle @ UK project.