Latest Updates

Salesforce Open Labs

Open labs allow the campus community to experience and discuss the use of Salesforce CRM and Marketing Cloud, tools and integrations. This will be an opportunity for you to learn from users, admins and super users. Salesforce open labs are open to all of campus. This will also allow for you to learn from other users, learn best practices and collaborate. Open Labs will be held ever other Wednesday 9:00 - 11:00 a.m. digitally via the Zoom platform. Click on the information below to launch the meeting, or download Zoom if you have yet to do so. For questions, please contact Denee Wilson.

Here are the following dates where SFDC/MC Open Labs will be held:

Join from PC, Mac, Linux, or mobile device:

Or iPhone one-tap (US Toll): 13126266799,461230908# or 16468769923,461230908#

Or Telephone:
+1 312 626 6799 (US Toll)
+1 646 876 9923 (US Toll)
+1 253 215 8782 (US Toll)
+1 301 715 8592 (US Toll)
+1 346 248 7799 (US Toll)
+1 669 900 6833 (US Toll)
Meeting ID: 461 230 908
International numbers available:

Or Skype for Business (Lync):

Salesforce Progress Update

A Salesforce Progress Update will be scheduled for Monday, August 7, 2017 – 10a – 12:30p in Room 625 College of Nursing. Campus community welcome.  

Update: Presentation w/CRM Users (June 6, 2017)

Below is an embed of the audio and slide recording from the meeting dated June 5, 2017 discussing the overview of the project, migration and user acceptance training with current CRM users. 

Provost Blog: Lifecycle @ UK: Collaboration and Innovation

Thursday, April 6, 2017

Last month, I discussed on this platform the crucial role data plays in facilitating student success. As we continue to work—together—to reach the lofty, but achievable, goals of our strategic plan, data empowers us to make strategic, intentional decisions for how to best support our students. 

Just as we continually evaluate and improve our student support systems using data, we must also leverage emerging technology to advance our work...

Read more. 

Phase 1 Marketing Cloud and CRM Timelines

Below is Gantt chart for both the deployment, testing and execution of the marketing cloud instance(s) and CRM for phase 1 of the Lifecycle @ UK project.