Student Success

How does UK’s relationship with Apple support student success?

UK evaluated the technology and verified that the iPad will provide the most secure and flexible learning platform for student success. The devices will be pre-configured with iOS apps that are designed UK students and aimed at helping them achieve a high level of academic success. By providing the technology to all incoming students, UK is leveling the digital playing field so that every student has access to the same technology.

Moreover, we believe we can leverage technology in new and innovative ways to:

  • Improve mental, physical, and financial wellness among students;
  • Jumpstart and ease the transition from high school to college before students step on campus;
  • Create a digital career portfolio and resumé that will serve them throughout their four years and beyond;
  • Shrink the barriers of the digital divide inside and outside the classroom;
  • Develop proficiencies in coding and app development; and
  • Build communities and link students to each other.

Why is UK providing an iPad Air to every first-year student?

Every first-year student who comes to UK in the fall 2019 semester will receive an iPad Air, Apple Smart Keyboard, and Apple Pencil (first generation). The devices will be pre-configured with iOS apps that are designed for UK students to help them succeed at the University. Beginning this fall, several first-year courses will use this technology in class. In addition, select co-curricular programs, such as living-learning programs and the Lewis Honors College, will also use the technology.

Do I need to bring it to class?

It is highly recommended that the iPad be utilized in class, and some coursework may focus on certain apps or iPad specific software. Feel free to discuss options with your individual instructors, should this become an issue.

Eligibility and Logistics

Who will receive an iPad?

UK will provide all incoming, first-year students with an iPad Air, Apple Smart Keyboard, and Apple Pencil (first generation), starting in the fall 2019 semester.

Am I eligible to receive an iPad?

You are eligible to receive an iPad for the Fall 2019 semester if you are an incoming degree seeking, first time freshman student.

This includes:

  • Full Time and Part Time students
  • Students who graduated from high school in Spring 2019 or students who graduated from high school prior to Spring 2019 and have not attended another higher education institution post high school graduation
  • Students who have accumulated sufficient credit hours to be classified as a sophomore or junior (via dual credit, AP, IB, CLEP, etc.) but meet the above criteria
  • Students who start at UK in Summer 2019 but meet the above criteria
  • Transfer students (students who graduated high school prior to Spring 2019 and have attended another higher education institution post high school graduation) will not receive an iPad at their orientation but may receive one in a class if that particular section is utilizing the technology.

When will I receive my device?

You will receive your iPad during your scheduled “see blue.” U orientation. If you are eligible to receive an iPad and have already attended your "see blue." U Orientation, your other options are to:

    • Come to campus over summer "pick-up" hours. Open hours are 8am-5pm daily in room 330 A/B of the Gatton Student Center, except from 8am-1:30pm during "see blue." U Orientation.
    • An additional deployment option is scheduled the week of August 19th. Details for this event will be posted at a later time.

    Does the iPad belong to me?

    The iPad is considered university property until your graduation. Upon graduation from the University of Kentucky, ownership will transfer to you. If you leave the university for any reason prior to graduation, you are expected to return your iPad or purchase it at its depreciation value. You may not sell or otherwise change ownership of the iPad at any time.

    Am I required to use the iPad?

    It is highly recommended that the iPad be utilized in class, and some coursework may focus on certain apps or iPad specific software. Feel free to discuss options with your individual instructors, should this become an issue.

    I have a disability that may affect how I use my iPad. Does that iPad have accessibility tools?

    UK’s Disability Resource Center is available to help you through available options. The Disability Resource Center will be available during iPad deployment sessions occurring during “see blue.” U. You can also set up an appointment by calling 859-257-2754, emailing drc@uky.edu, or by visiting their website at www.uky.edu/DisabilityResourceCenter.

    Can someone else pick up my iPad for me?

    No, you must be personally available to pick up your iPad. ID will be required.

    What happens if I break or lose the iPad?

    AppleCare+ is included with every device. Contact UK Information Technology Services at 859-218-HELP (4357) or 218help@uky.edu for support.  

    Do students get to keep their iPads after graduation?

    The iPads will not have to be returned. When students graduate, all University of Kentucky management will be removed from the iPad, and ownership of the device will transfer to the student.

    What if I transfer to another school or leave the university? Can i take my iPad with me?

    Upon leaving the university, you will be required to either return your iPad and all related accessories, or purchase the equipment at its depreciated value as established by the University. Should you choose to purchase your device from the university, all university software will be removed from the device. You may continue to use your Apple ID normally, as it has no relation to the university.

    Will students have to pay for repairs or replacements?

    UK's Information Technology Services (ITS) organization will manage the infrastructure aspects of this initiative for UK and will provide the customer service that will serve the students if and when they encounter issues with the technology. We are committed to ensuring this is not a financial impediment for our students, and we've designed the initiative to deliver a high-quality customer-service experience to our students, as part of their first-year experience. More information will be made available prior to the iPads being issued.

    For more information, visit How to Back Up Your iPad Air.

    Does this mean UK is a Mac/Apple campus? (Do students need a Mac?)

    Students are not required to have an Apple device to take classes at UK. Further, students are not required to purchase any additional technology, nor are they prohibited from bringing other laptops, tablets, or other forms of technology to campus.

    Do I still need a laptop?

    Please check with your college or department to determine any major specific technology requirements. The university does not require students to purchase or own a laptop. Check here for the current Student Hardware & Software Guideline in the Technology Help Center.

    What if I already own an iPad or other tablet?

    The iPad you will receive from the University of Kentucky will be set up differently than your personal devices. This iPad can be used the same way as a personal device, however it includes specific features made available to you as a University of Kentucky student. If you are not a student and are planning to purchase an iPad for use within the UK iPad Initiative, we will need to purchase and set it up for you. Email us at smartcampus@uky.edu to learn more.

    How do I return my iPad?

    if you need to return your iPad, please visit our Support Center located in the Gatton Student Center room 330AB during our summer hours between 8am-5pm (excluding holidays). During select days during "see blue" U Orientation, our office hours will be 1:30-5pm. A support specialist will assist with further instructions upon returning your iPad. If you have further questions don't hesitate to email us at smartcampus@uky.edu.

    Technology

    What equipment are students receiving with this initiative?

    All students in the fall 2019 class will receive an iPad Air, Apple Smart Keyboard, and Apple Pencil.

    Will students receive training on how to use the iPad?

    Students will be provided an orientation on how to use the device, as well as instruction on helpful navigation workflows.

    What apps come on the iPad?

    A core set of apps will come pre-conifgured on the device. The iOS apps are aimed at helping students achieve a high level of academic success. The programs are designed to prepare them for college work and life.

    For more information, visit What apps come on the iPad? in the Tech Help Center.

    What can students download on the iPad?

    Students may customize their iPad with technology for both learning and personal life. The devices are theirs to customize and use for classes, FaceTime family and friends, or watch their favorite content. UK encourages students to utilize the iPad for both school work and personal life.

    For more information, visit What can students download on the iPad? in the Tech Help Center.

    Will students be monitored by the University?

    The mobile device management (MDM) system we use can obtain information on installed apps but cannot trace any information on when, where, or how you are using apps. UK manages your device with the MDM, and it will alert us if you try to do something illegal, like jailbreak your device. We have the ability to disable your device if we are alerted to these activities.

    For more information, visit Will students be monitored by the University? in the Tech Help Center.

    What if I forgot my Apple ID password?

    You will need to reset your password through Apple. You are not required to have your Apple ID and password to pick up your iPad. Visit Apple's ID Support for assistance with you Apple ID setup or password reset.

    How can I get additional hands-on support?

    Hands-on technical support is available all summer in 330 A/B, Gatton Student Center, from 8am-5pm, excluding "see blue." U Orientation deployment hours (10am-1pm, see our Events Calendar).

    Funding the Program

    Will this impact tuition?

    This initiative has no impact on tuition. Over the last several years, the University has undertaken an initiative to generate additional revenues and savings through efficiency programs. For example, UK has developed an energy program in buildings throughout campus to more efficiently heat and cool facilities, which is generating significant savings. Those kinds of initiatives are creating revenues that the institution can re-invest into student success programs such as the Smart Campus Strategy. As such, tuition will not be impacted.

    Moreover, between this current year and next year, UK will have the lowest tuition rate increases in more than 30 years, while investing a record amount in scholarship and financial aid that doesn't have to be repaid by students.

    UK raised the $1.5 million for the iPads through campus efficiency projects. What are they?

    UK has generated millions in savings over the last several years through greater efficiency in business operations. For example, UK has undertaken a campus-wide project to ensure that buildings use energy more efficiently. That program is generating significant savings. UK is using those resources, generated through cost savings, to fund this program. As such, tuition will not be impacted.