On-Site Support
Hands-on support is available Monday through Friday from 7:30 a.m. - 4:30 p.m. in 122 Peterson Building.

Technology Help Center
Visit to view tech help articles online.

Customer Services
Contact ITS Customer Services for assistance 24/7 at 859-218-HELP (4357). For non-urgent needs, email

Tech Help @ The Hub
Get walk-in technical assistance in the basement of W.T. Young Library Monday-Friday. Visit the Tech Help @ The Hub page for the most recent hours.

University Policies
For more information on the University's policies concerning technology, please refer to Administrative Regulations (Chapter 10).

User Agreements
Refer to the Smart Campus Student Responsibility and Liability Agreement and Employee Responsibility and Liability Agreement to learn about responsibilities related to this university-owned device.

Apple ID Setup
Visit Apple's ID Support for assistance with you Apple ID setup or password reset.