Smart Campus iPad Resources
Walk-In Assistance
Peterson Service Building, Room 122
Monday - Friday: 7:30 a.m. - 4:30 p.m. Saturday and Sunday: Closed
Services:
- Replace non-working technology provided by Smart Campus
- Setting up your iPad, Apple Pencil, and Keyboard
- Tech support for your iPad, Apple Pencil, and Keyboard
The basement of W.T. Young Library, @ The Hub
Monday - Friday: 10:00 am - 6:00 pm. Saturday and Sunday: Closed
Services
- Account Setup
- Password Reset
- Mobile Device Configuration
- Software Downloads
- Software Installation
- Virus Protection Assistance
Schedule an appointment here.
*Open hours may differ during University holidays, academic breaks, and during Summer and Winter sessions.
Customer Services
Contact ITS Customer Services for assistance 24/7 at 859-218-HELP (4357).
For non-urgent needs, email 218help@uky.edu.
Visit the Technology Help Center to view tech help articles online.
Additional iPad Support
Apple Support
For additional Apple support, please visit the links below.
- iPad Support
- Web-based support is available for your iPad.
- Apple's Support Portal
- Chat-based support is available seven days a week, 24 hours a day.
- Campus Leader Virtual Workshops
- These tutorials are led by students from institutions across the country.
- Apple ID Support
- Assistance with you Apple ID setup or password reset.
- Configuration of Office 365 Email
- Adding Office 365 e-mail to iOS mail (iPhone & iPad).
- Configuration of G Suite
- Set up G Suite on iOS (iPhone & iPad) Device.
iPad App Videos
Videos of instructive apps that students are using on their iPad.
- Forest
- Productive study & work timer app.
- GarageBand
- Kanopy
- Stream thousands of films for free without ads through your library. Sign up with your library card and start watching!
- Libby by Overdrive
- All over the world, local libraries offer millions of ebooks and audiobooks. You can borrow them — for free!
- Polling, especially Mentimeter
- OneNote Tutorial
- Microsoft OneNote tutorial by a student that shares her MCAT study notes!
iPad Accessibility Features
CELT has partnered with the Smart Campus Initiative on a variety of fronts to support the innovative, effective, and equitable use of technologies for teaching and learning.
Technology User Agreements
Learn more information on the University's policies concerning technology.
- Administrative Regulations (Chapter 10).
- Learn more information on the University's policies concerning technology.
- Employee Responsibility and Liability Agreement
- The purpose of this agreement is to specify the responsibilities of University of Kentucky (University) employees...
- Student Responsibility and Liability Agreement
- The purpose of this agreement is to specify the responsibilities of students receiving University-owned equipment...