Skip to main
University-wide Navigation

On-Site Support

Hands-on support is available Monday through Friday from 7:30 a.m. - 4:30 p.m. in 122 Peterson Building.

Technology Help Center

Visit to view tech help articles online.

Customer Services

Contact ITS Customer Services for assistance 24/7 at 859-218-HELP (4357). For non-urgent needs, email

Tech Help @ The Hub

Get walk-in technical assistance in the basement of W.T. Young Library Monday-Friday. Visit the Tech Help @ The Hub page for the most recent hours.

University Policies

For more information on the University's policies concerning technology, please refer to Administrative Regulations (Chapter 10).

User Agreements

Refer to the Smart Campus Student Responsibility and Liability Agreement and Employee Responsibility and Liability Agreement to learn about responsibilities related to this university-owned device.

Apple ID Setup

Visit Apple's ID Support for assistance with you Apple ID setup or password reset.