Parent & Family Ambassadors

The UK Parent and Family Association recognizes that the families of our students play an important role in the university community. We believe that by involving them in campus activities and informing them about campus resources, we can positively impact undergraduate student success.

Parent and Family Association student leaders have the opportunity to improve their communication, leadership, and customer services skills. They gain valuable work experience with a highly visible, dynamic team, while strengthening interpersonal skills through networking with UK administrators, staff, new students, and their families.



What is the Parent and Family Ambassador (PFA) Program?

The Parent and Family Ambassador Program is an eight-month, paid leadership opportunity for students who are dedicated to representing the University of Kentucky and the UK Parent and Family Association well. Parent and Family Ambassadors (PFAs) serve as liaisons to the parents and family members of incoming UK students during “see blue.” U orientations, participate in outreach efforts throughout the year, assist with event management and marketing, and support the Student Transitions and Family Programs office. Have a question about the Parent and Family Ambassador Program? Ask a Parent and Family Ambassador.


What does a Parent and Family Ambassador do?

  • Welcome and greet visitors in the Student Transitions and Family Programs office and assist with a variety of office related tasks
  • Maintain the appearance and professionalism of the Student Transitions and Family Programs service areas
  • Represent the UK Parent and Family Association during college events (i.e. “see blue.” U orientations, Family Weekend, Taste of Home, etc.)
  • Provide campus recommendations and referrals to parents and families
  • Work with diverse populations and provide tips on being a successful student
  • Assist in creating and facilitating presentations
  • Create marketing and social media plans for orientation and other family events, as well as content for the Cat Chat email newsletter
  • Participate in Cat Chat Live! broadcasts
  • Assist with duties and tasks related to Parent and Family Association programs, initiatives, and events
    • Set-up and tear-down events
    • Stuff promotional packets
    • Organize storage and conduct inventory audits
    • Table at various events
    • Serve on student panels
    • Maintain parent content database
  • All other duties as assigned


What are the benefits of becoming a Parent and Family Ambassador?

As a Parent and Family Ambassador, you will develop a wide range of transferable skills that will benefit you. Employers, colleges, and universities are looking for more than just good grades; they want community involvement and service! Parent and Family Ambassadors will:

  • improve communication, leadership, and customer service skills
  • gain valuable work experience with highly visible, dynamic team
  • network with UK administrators, staff, new students, and their families
  • enhance their interpersonal  and presentation skills
  • gain experience working in an office setting.

You will also earn letters of recommendations, get connected to and serve your campus, and help students and their families transition to college life while receiving and hourly salary.


Becoming a Parent and Family Ambassador

Minimum Qualifications

  • Must be an undergraduate student currently enrolled at the University of Kentucky in good standing (summer class enrollment is not required)
  • Must have a cumulative GPA of at least 2.5
  • Must have the ability to work during the purposed period of employment
  • Must participate in training
    • Saturday, February 29, 9 a.m. – 1 p.m. (make-up training Monday, March 2, 5 p.m. – 9 p.m.)
  • Provide own summer accommodations (unless otherwise arranged)
  • Demonstrate strong communication (written and verbal) and interpersonal skills
  • Exhibit leadership, integrity, initiative, dependability, discipline, and enthusiasm
  • Equipped to work with diverse populations
  • Be open to working early mornings and late evenings

Desirable Qualifications (not mandatory)

  • Experience with design, marketing, photography, video, and/or social media
  • Ability to speak comfortably to large groups
  • Participation in clubs and organizations, volunteer experience, and/or office experience
  • Ability to be on your feet for long periods of time and lift/push up to 30 pounds


Parent and Family Ambassadors…

  • Are positive.
  • Have a good sense of humor.
  • Excel at communicating with others.
  • Are able to stay on task in a hectic work environment.
  • Demonstrate commitment to high quality customer service.
  • Have knowledge of and love for the University of Kentucky.
  • Are open to new things and can manage constructive feedback.
  • Have a commitment to diversity.
  • Serve as good role models for students.


Apply to become a Parent and Family Ambassador

Application deadline

Applications are now open for the 2020-2021 Parent and Family Ambassador program. To apply, complete our online application and attach a resume and cover letter. Check out the online resume and cover letter resources available on the Stuckert Career Center website. The application deadline is 12 p.m., Monday, February 10, 2020.


Interviews & Hiring

  • February 11: Viable candidates will be contacted via UK email beginning February 11, to schedule an interview.
  • February 17 – 21: Interviews for open PFA positions will be take place February 17 – 21, during times that work best for applicants’ classes.
  • February 26: PFAs will be selected and notified by Wednesday, February 26.
  • February 28: All new hire paperwork will need to be completed and submitted to UK Student Employment by 4:30 p.m., February 28.
  • February 29 (March 2): PFAs will be expected to attend a mandatory training on Saturday, February 29, 9 a.m. – 1 p.m., with a possible make-up training option on March 2, 5 p.m. – 9 p.m.


Period of employment

The PFA position is an 8 month commitment (March - October), with options to extend; PFAs must be available to work varied hours and schedules throughout the year

  • 1-3 Merit Weekends: March 6-7, 20-21, 27-28
  • Spring Family Reunion: April 18
  • Bluegrass Day Orientation: May 15
  • “see blue.” U Orientation: June 15 – July 17 (Monday – Friday, between 7:30 a.m. and 3 p.m.)
  • K Week – August 15, 17, 19
  • Family Weekend – September 25-27 
  • Optional hours:
    • Admitted student presentations: March – April
    • Office hours: March – May, August – October
    • Other times as needed


Parent and Family Ambassadors will work varied hours throughout the year depending on the need. During “see blue.” U orientations, PFAs will be required to work an average of 30-35 hours per week. PFAs should expect to work a total of approximately 260 hours over the course of 8 months.



  • $11 per hour
  • Parent and Family Association branded polo shirts and nametags
  • Summer on-campus housing may be available upon request as part of your compensation package (optional)


Required documents

  • Application
  • Resume and cover letter
  • New PFAs will be required to complete an I-9 form and present appropriate identification before they begin working with our department (deadline February 28, 4:30 p.m.). Be sure to bring the necessary paperwork back to campus with you after the winter break. (See UK Employment for more information.)


Frequently Asked Questions

Can I enroll in summer courses and be a PFA?

  • Yes, as long as your classes do not conflict with the “see blue.” U and training schedules. Evening or online classes work best for this role.

Can I be on the K Week Board or K Crew and be a PFA?

  • Due to the commitment necessary to serve on the K Week Board and K Crew during K Week, we would prefer students to commit to either a PFA or a K Week Board/K Crew role.

What if I cannot attend the mandatory training on Saturday, February 29?

  • We ask all PFAs to commit to a mandatory training before they begin working with the Parent and Family Association during Merit Weekends. We would prefer that all new PFAs attend training on February 29. If you cannot attend the training on February 29, a make-up training will be available on March 2, 5 p.m. – 9 p.m.

Is on-campus housing available to me over the summer?

  • We ask PFAs to provide their own housing over the summer. However, if you need on-campus housing during “see blue.” U Orientation, we may be able to provide housing as part of your compensation package. Please notify us of on-campus housing needs during the interview process.

Is on-campus parking available to me over the summer?

  • PFAs are responsible for providing their own on-campus parking. UK Transportation will issue summer parking passes and daily parking passes for occasional parking needs. During “see blue.” U orientations, the S. Limestone parking garage is typically open and free to use during business hours.

For questions or more information

Ask a PFA via email or contact Nicki Jenkins,, 859-257-2752, Monday – Friday, 8:30 a.m. – 5 p.m.