Decision Type	Ends	Questions	Means
Strategic	Long-term goal to survive & grow	How to make the product? Where to locate the facility? When to add more capacity?	LP & Transportation Capacity planning Process selection Forecasting
Tactical	Medium-term goal to plan & control	How many workers do we need? Should we work overtime? When should materials be delivered? Should we have finished goods inventory?	Queuing Aggregate production planning Inventory management
Operational	Short-term goal to perform daily activities	What jobs do we work on today? Whom do we assign to what tasks? What jobs have priority?	Scheduling Project management