Instructor:

Anita Lee-Post

Semester:

Fall 2006

Office:

BE 455F

Office Hours:

MW 1:45pm-3:00pm

Phone:

257-1948

E-mail:

dsianita@uky.edu

Fax:

257-8031

E-mails will be responded within 48 hours

 

                                                             

TEXT:

     Reid, R. Dan and Sanders, Nada R., Operations Management: An Integrated Approach, 2nd Edition with WileyPLUS, John Wiley & Sons, Inc., 2005.  ISBN: 0-471-75540-0.

 

NOTE:

Make sure your text comes with the WileyPLUS registration code.  Otherwise you can purchase the registration code online at:

     http://he-cda.wiley.com/WileyCDA/Section/id-130234.html#management

 

Wiley+:

     http://edugen.wiley.com/edugen/class/cls22003

 

BlackBoard:

     http://www.uky.edu/blackboard

 

 

SOFTWARE:

     Excel 2003, available in the university’s microlabs.

                                     

COURSE DESCRIPTION:

     A study of quantitative approaches to operations management, including decision support systems in decision making applications and efficiency considerations in both service and manufacturing operations.

 

     Specifically, this course is concerned with the economical use of inputs (human, capital, and material) in a transformation process that results in goods or services.  It involves making decisions on how to best design and operate a production system.  The term "production system" includes not only organizations that manufacture products but also those that offer services, such as hospitals, banks, government agencies, and restaurants.  Thus, any organization that transforms inputs into outputs is subject to Production and Operations Management (POM) concepts.  Our concern is for the managerial aspects of POM problems and not the engineering nor the technical feasibility of the process.  This managerial emphasis takes the form of economic analyses of these alternatives, including statements of criteria, information requirements, and mathematical aids for solutions.

 

COURSE PREREQUISITES:

     CS 101, ACC 202, ECO 261, STA 291, MA 113 or MA 123, 162.

 

COURSE OBJECTIVES:

     After completion of this course, you should be able to:

1.   understand the role of operations management in supporting an organization’s competitive priorities;

2.   make operations related decisions that gives an organization a competitive edge;

3.   apply mathematical techniques to solve operations related decision problems such as resource allocation, capacity planning, facility location, forecasting, aggregation planning, inventory control, project management, etc.;

4.   gain hands-on experience in using EXCEL 2003 as a tool to solve operations decision problems effectively and efficiently. 

 

GRADING:

     There will be two exams, exam #1, exam #2, and one cumulative final examination.  Exams #1 and #2 will each count as 15% of your grade and the cumulative final will count as 30%. These three exams are to be held in traditional format, i.e., you are required to be physically present to complete each exam within the allowable time.  The dates for the exams are listed in the Course Coverage Section of this Syllabus. The remaining 40% of your grade is for course participation which includes discussion questions, case studies, practice problems, and assignment problems.  Numerical grades will be converted to letter grades as follows: A = 85-100; B = 75-84; C = 65-74; D = 55-64; E = 0-54. 

 

COURSE WORK SUBMISSION:

With each course participatory element listed here, you must follow the instructions given below to submit your work before its due date to receive full credit towards your participation score:

1.   Discussion questions

·        Post your answer via the discussion board.

 

2.   Case studies

·        Prepare and save your answer electronically, e.g., in word.

·        Name your answer using the convention: YourFirstInitial_YourLastName_Case_Number

·        Submit your answer via the “View/Complete” link.

 

3.   Practice problems

·        Access the practice problems through Blackboard.

·        Your answers will be graded automatically.

 

4.   Assignment problems

·        Prepare and save your answer electronically, e.g., in word or excel.

·        Name your answer using the convention: YourFirstInitial_YourLastName_ASSIGNMENT_Number

·        Submit your answer via the “View/Complete”link..

 

In the event of unforeseeable technical difficulties, you can either fax me your work or drop it by my office in person.  In no circumstance will I accept your course work as an e-mail attachment.

 

LATE-PENALTY:

Any course work submitted after the due date will be subjected to a penalty of 10% per day.

 

MAKE-UPS:

     In instances where you fail to take either exam #1 or exam #2 when scheduled, the final exam will also serve as a make-up exam. Please see the "Student Rights and Responsibilities" handbook concerning circumstances that count as "excused absences." For example, if you miss exam #1, your final exam will carry a weight of 30% + 15% = 45% of your course grade. We strongly recommend that you do not miss your final exam schedule. In case you must, your reasons for the same must, again, fall strictly within the "excused absences" guidelines set forth in the handbook. If the absence is foreseeable, please inform your instructor well in advance (i.e., at least two weeks beforehand).

 

ACADEMIC INTEGRITY:

     We consider academic integrity to be extremely important. We will make special efforts to identify any cheating during examinations. We will seek the most severe sanctions possible for any cheating that is uncovered. Please consult the most recent edition of the "Student Rights and Responsibilities" handbook for further information on Academic Offenses and Procedures.

 

FACE-TO-FACE SESSION:

To address any question you may have regarding any aspect of the course, four sessions are scheduled to allow you to interact with one another in a traditional class-room format.  Your attendance at these sessions is entirely voluntary.  The date, time, place, and purpose of each session are listed below:

 

Date

Time

Place

Purpose

8/23

4:00 – 5:30 pm

BEIC lab

Introduction

9/27

4:00 – 5:30 pm

BEIC lab

Exam #1 Review

11/1

4:00 – 5:30 pm

BEIC lab

Exam #2 Review

12/6

4:00 - 5:30 pm

BEIC lab

Final Exam Review

 

COURSE COVERAGE AND EXAM DATES:

 

 

Week

 

 

Dates

 

Topic

 

Chapters

1

8/23 – 8/30

Introduction

Ch. 1, 2

2

8/31 – 9/6

Capacity planning

Ch. 9

3-4

9/7 – 9/20

Linear programming

Supplement B

5-6

9/21 – 9/28

Facility location

Ch. 9,

Supplement B

9/29

EXAM #1, 4:00 – 5:30pm BE148

7

10/2 – 10/5

Break-even analysis

Ch. 3, 4

8-9

10/9 – 10/20

Quality control

Ch. 5, 6

10-11

10/23 – 11/2

Forecasting

Ch. 8

11/3

EXAM #2, 4:00 – 5:30pm BE148

12

11/6 – 11/10

Aggregate planning

Ch. 13

13-14

11/13 - 11/22

Inventory control

Ch. 12

15-16

11/27 – 12/8

Project management

Ch. 16

12/12

FINAL EXAM, 4:00 – 6:00pm CB110