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Troubleshooting - Clearing the Web Browsing Cache in Microsoft Internet Explorer

The following instructions should clear the cache in Microsoft Internet Explorer.

  1. Open Internet Explorer.
  2. Press CTRL + Shift + Delete simultaneously. A window called Delete Browsing History should appear.
  3. Uncheck everything except for Temporary Internet files and website files.
  4. Click the Delete button.
  5. Depending on the size of your cache, this may take a little while. After the screen closes, close out of Internet Explorer and reopen it. Your homepage should load normally.