What You Need to Know:
REFER, a mental health benefit for UK employees, is a professional therapy clinic (UK Family Center) available to assess your individual and family needs. Located on the second floor of Scovell Hall, REFER offers affordable sliding-scale payment options, confidential sessions, and flexible scheduling. REFER is staffed by Marriage and Family Therapist-In-Training, educated with the skills necessary to help you and your family work through a variety of issues. Additionally, our therapists can refer you to the appropriate University of Kentucky or community resource if specialized help is needed. As a benefit to UK employees, there is no charge for the initial assessment and consultation session. After this first free session, fees will be based on your household income and number of people in the home. Fee reductions are available. To set up an appointment, please call the UK Family Center at 257-1467 or 257-7755.
Our lives are always changing! One day is never exactly like any other. Thoughts and feelings change with our circumstances and with our needs and concerns. In the course of these changes, there are times when each of us may want or need some assistance to put things in perspective. This is when REFER, your Employee Assistance Program, can help.
If you are seeking help with personal, couple, or family concerns, your REFER benefit at the UK Family Center may be a good resource for you. Our therapists are trained to help you with a variety of issues such as:
- Breakdown in family communication
- Childhood development concerns
- Child/adolescent behavior management
- Marital conflict
- Sexual dissatisfaction
- Stress at work or home
- Separation and divorce issues
- Pre-marital concerns or issues
- Family problems related to illness, loss, or gain of a family member
- Eating disorders
- Interpersonal relationships
Additionally, the UK Family Center is also able to provide resources for specialized and/or non-mental health related issues such as legal or financial problem, substance abuse, and physical health problems.
FAQs about REFER program
How can I contact REFER?
Call 257-1467 Monday through Friday between 9:00 a.m. and 4:00 p.m. If we are not in or you call after hours, just leave a message, and we will return your call within 24 hours or the next business day.
We are in room 205 Scovell Hall, located in the Central Campus of the University.
How does REFER work?
You may refer yourself when problems become too much to handle on your own. Also, your supervisor, manager, dean, or department head may discuss with you and suggest a referral to REFER when a difficulty is affecting or has the potential to affect your job performance.
What are the costs?
The initial problem assessment and consultation session provided by REFER is free to all employees. If you and your REFER therapist decide to continue working together in addressing your problems, then you may continue to work with him or her through the Family Center. Information about fees is available from the person who takes your call to REFER. The Family Center has a sliding scale fee that is based on your family income.
If a community referral seems more appropriate for you, your REFER therapist will work with you to find someone whose services your insurance may cover. If you require services not covered by insurance, your REFER therapist will try to help minimize the cost by referring you to an appropriate agency.
University of Kentucky REFER
205 Scovell Hall
Lexington, Kentucky 40506
(859) 257-1467 or 257-7755
The UK Family Center provides services regardless of economic or social status, and will not discriminate on the basis of race, color, religion, sex, marital status, beliefs, age, national origin, sexual orientation, or physical or mental disability.