Planned Technical Maintenance:  SAP Systems

University of Kentucky Information Technology Services (ITS) will be conducting technical maintenance that will require systems to be offline or have limited functionality on the below dates: 


Services Impacted: myUK Portal, myUK Mobile App, and all SAP systems  

Outage Window: Saturday, February 16, 2019, 8 am – 12 pm 


For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357) or visit the Technology Help Center @ For assistance with non-urgent matters, email


Tech Help @ The Hub

Confused about how to setup your link blue account? Not sure how your email works? Not sure what a UEA is and why you need one? Answers to these and other questions are available at Tech Help @ The Hub, the walk-in support location brought to you by ITS and the W.T. Young library. Experts will explain your UEA (University Email Address), but can also help setup email delivery to your smartphone. We are located in the basement of the W.T. Young library, inside the Computer Lab on the left.


Monday - Friday: 10:00 am - 6:00 pm.

Hours may vary depending on holidays or University closings. You can get 24/7 assistance by calling 859-218-HELP (4357).


  • Account Setup
  • Password Reset
  • Mobile Device Configuration
  • Software Downloads
  • Software Installation
  • Virus Protection Assistance