Phones & Video Conferencing Issues Resolved

Connectivity issues impacting phones and video conferencing have been resolved.


If you are still experiencing issues or need additional assistance please contact ITS Customer Services at 859-218-HELP (4357) or


Phishing Warning: “Account Termination”

September 07, 2018

Several UK employees have received false emails notifying the customer that they have recently made a request to terminate their Office365 email. The email includes a link, and if clicked, it may download malware to your machine. Malware includes viruses with malicious intent.

We ask that you share this warning and remind colleagues not to provide information or click on links or attachments in emails that are unexpected and from unfamiliar people.  

Some types of phishing emails ask you to click on a link to open a web page for “validating” your information. These links can be disguised to appear to be sent from a domain website, but they actually open a site from a non-UK-affiliated website. Clicking on these links may inflict a “drive-by” infection on your computer, causing your personal information to be compromised and requiring a rebuild of your computer.  

What to do if you have replied to a phishing email:

  • Change your password immediately via the UK Account Manager here:
  • Call ITS Customer Services at 859-218-HELP (4357) if you need additional assistance changing your password  

How to detect a potential scam:

  • Poor syntax and/or grammar
  • An unspecified sender
  • Links that ask you to click onto a address for “secure verification”
  • A fake reply address e.g.,  (UK does not have a chancellor)  

If you are in doubt about the validity of an email message, please send it as an attachment to