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Citation and Enforcement Questions

I received a citation for not having a permit because my permit fell off the mirror, or I forgot to put my permit up, but I was legally parked otherwise. I didn't deserve this ticket. I'm going to throw the ticket away since it shouldn't have been written. Is my record clear?

No, your record will not be automatically cleared. If you receive a parking ticket because your permit was not displayed, contact Parking and Transportation Services within 10 days. The ticket may be voided under certain circumstances.

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The lot where I park was full because of people parking illegally. I was forced to park in another nearby parking lot. I know that I didn't have the correct permit for the lot I parked in, but I still don't understand why I got a ticket. Where was I supposed to park?

If you have a C or an R permit and can't find a space in your lot, you will need to park in the K areas at the Stadium. If you have an E permit, you will need to try another E parking lot or the K areas at the Stadium. If you park in an area for which you do not have a permit, you risk getting a ticket and make it more difficult for others to park legally.

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I got a ticket for [service area, loading zone] but there wasn't a sign designating this space. Nobody told me what that space was. How was I supposed to know?

Different types of spaces, and how they are identified, are defined in the UK Vehicle, Parking & Permit Regulations. While some spaces are marked with a sign and paint along the curb, some spaces are only marked with paint. In short, a space with colored lines or curbs will be reserved for specially designated permits.

This information is contained in the brochure included with your permit. You may also review the UK Vehicle, Parking & Permit Regulations online.

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What are the benefits to booting vehicles instead of towing them?

First, the release fee for a “booted” vehicle is $60, while it is $100 for a towed vehicle. Secondly, Parking and Transportation Services (PTS) hopes that booting, while inconvenient, will prove to be less emotional and traumatic than having one’s vehicle towed. Finally, booting is a much more visible form of enforcement and hopefully will serve as an added visual incentive to others to park legally and to take care of parking fines as quickly as possible.

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Does PTS issue warnings before booting or impounding vehicles?

PTS issues warnings in different forms to most vehicles before immobilizing them with a boot; only in extenuating circumstances will PTS use a boot without any prior action. The first step in the notification process is the citation itself. Then, if we know the owner or operator of a vehicle, PTS will email that person four days after a citation is issued, and again 14 days after the fact. After a vehicle has accumulated three or more citations, PTS staff will attempt to issue a courtesy warning. As you can see, we have a number of outreach efforts in place to minimize the number of vehicles that are booted and/or impounded.

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How exactly do I get this boot removed from my vehicle?

During normal office hours, call Parking and Transportation Services at (859) 257-5757. A parking control officer may be available to meet you at your vehicle and release the boot once all fines are paid. Otherwise, you will need to visit the office, located in the Press Avenue Garage (PS #6, at the corner of Press and Virginia Avenues). After hours, contact the University of Kentucky Police Department at (859) 257-8573.

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My vehicle was booted. Does this make me more likely to be booted in the future?

No, once a customer has paid all of their outstanding fines, including citations and impoundment fees, they will have a clean slate with PTS.

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Why do your field operations staff write tickets and immobilize vehicles?

Parking and Transportation Services uses enforcement to promote compliance with the UK Parking Regulations. PTS does not target a specific user group. Everyone is treated equally when a vehicle is parked illegally. And contrary to popular belief, the generation of fine revenue is not the motivating factor in our enforcement actions.

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Okay. You don't write tickets or immobilize vehicles to make money. But what happens to all the money that is generated from these actions?

It is our belief that violators, not permit holders, should pay to enforce the parking regulations. Parking Services uses the revenue generated from citations and impoundments to fund the parking enforcement program.

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How can I pay for my citations or impoundments?

If paying online, you must use a credit card. We accept American Express, Discover Card, MasterCard or Visa. If paying in the office, cash, check or money order may be used in addition to the credit card options. We cannot accept payment in the form of financial aid or Plus Accounts.

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I don’t think I deserved to be cited/booted/towed. What are my options?

If you feel that we issued the citation or booted or impounded your car in error, you may submit an Appeal Form, either online or in person. Please note that appeals will not be accepted in certain situations; a list of these exceptions is available on the Appeal From page. All outstanding fines must be paid before you can appeal the action. If your vehicle was booted or towed, you will need to contact PTS or UKPD and pay all outstanding fines to get your vehicle released; if you were cited, you will need to pay the fine(s) online or in person.

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