Recommendations
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Recommendations for Improved Service Delivery

Counsel Rather than Test 

      For many individuals, the current assessment process (TABE testing) is perceived as demeaning and becomes a disincentive to return to class.  While a few respondents indicated they were uncomfortable in testing situations, however, most participants recognized the advantage of accurately determining their skill level as they entered an adult education program.  It was not the test itself, therefore, that caused the discomfort as many found initial assessment a useful starting point.  Rather, testing introduces associations of schooling that may trigger negative reactions. 

      This research documents the need for appropriate and accurate assessment and counseling upon entry into the adult education system.  It is important to follow up on assessment with extensive and realistic goal-setting that actively involves clients and addresses any feelings of discomfort.  From this point, adult education providers and clients can work together to determine the most appropriate course of study.  Respondents indicated the need for programs that both challenge them and simultaneously allow for steady, visible progress.  It is also important to reassess client progress toward goals continually and to modify educational plans when necessary. 

      For several study participants, taking the pretest or the GED test itself was a critical event.  Numerous respondents dropped out of adult education programs after failing the exam, making it clear that this is a point at which clients need extensive support.

I did take my GED classes for a year and I went and took my GED test and lacked two points passin’ and I never did go back.  It’s been about five years ago.

This woman very nearly completed the GED but stopped when she did not pass the exam.  She continues:

I’ll give anything a try as long as there is somebody there to help me if I need help.  I guess after I didn’t make my GED I just got down-hearted about it and I didn’t even fool with goin’ back to the classes.  I didn’t fool with callin’ the teacher.  I don’t want to [go back] ‘cause I got down-hearted about it ‘cause I didn’t pass.  I mean, I come so close, it just brought me down.

Another student related a similar experience.

I took GED classes and they told me I was ready and I took the pre-test and everything for them and passed, and went to take the final exam to get my GED and failed it.  Passed everything else but English.  It’s been a while.  Probably by now I’d have to retake the whole thing. 

As these comments indicate, providing immediate follow-up for those students who do not initially pass the GED exam is a critical part of any retention program.


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Last modified: April 16, 2000