Making an Appointment
You are eligible for services if you are enrolled at UK and paying for a minimum of 6 credit-bearing hours in the current semester (see below for summer eligibility). Graduate students enrolled in dissertation or thesis hours are also eligible.
If you are a new client of the Counseling Center or a returning client who has not been seen since July 1 of this year:
- Schedule an Initial Consult online or call (859) 257-8701 during our business hours (8:00 AM - 4:30 PM Monday – Friday).
- For your Initial Consult, expect to spend about 20 minutes completing forms and 20 minutes talking with a clinician.
Students in crisis can come in to speak with a clinician between 8 a.m. - 4:30 p.m. Monday - Friday or may speak to a clinician 24/7 any day by calling (859) 257-8701 (press 1 after hours).
For more on what to expect in the first appointment, go to the Frequently Asked Questions page.
Need Immediate Assistance?
If you (or someone you know) is experiencing a life threatening emergency and/or having a severe mental health crisis please go to the nearest ER or call 911.
If you are feeling desperate, hopeless, or suicidal, please don't wait, someone can help:
- National Suicide Prevention Lifeline at 988
- Veterans online chat:http://www.mentalhealth.va.gov/suicide_prevention/ or call 1-800-273-8255 and Press 1
- Crisis Text Line at 741-741
- UK Counseling Center 24-hour phone line: (859) 257-8701 (press 1 after hours)
We are located in 104 Mandrell Hall, 635 South Limestone. Find us on the campus map.
There is pay parking at the lot on the corner of Prall St. and S Limestone, on the street on Colfax St., or in the lot controlled by Phillips Market off Prall St. Students with a UK ADA Accessible permit may park in accessible spots behind Mandrell Hall.
All counseling services are offered to fee-paying students who are enrolled for at least six credit-bearing hours at UK, in undergraduate, graduate or professional programs. Masters and Doctoral candidates in thesis/dissertation status are eligible for services, as are advanced graduate students enrolled in either zero credit hour status or the two-hour residency course (767). During the summer, students must meet one of two criteria: fee-paying students enrolled in at least 6 credit-bearing hours the prior spring semester and the upcoming fall semester; or fee-paying students enrolled for at least one credit-bearing hour during either summer session; or graduate students in thesis/dissertation status in the spring and fall.
If a student does not attend an individual appointment (including an initial consultation) and fails to cancel it by 4 pm of the prior business day, it will be counted as a no-show. There is a $20 charge for a no show appointment. When a person reaches 3 no-shows, they will be no longer eligible for ongoing individual services at the Counseling Center and may be offered other alternatives such as drop-in workshops and community referrals.
Our records are separate from all other university records. We do not reveal any information about anyone using our services unless that person gives us written permission to do so or unless required by law.
Sometimes it is in a client's best interest for information to be shared with a third party. If you would like for the Counseling Center to share information with specific individuals or offices, the release form (Form is a PDF document.) may be completed, signed, and hand-delivered, faxed to (859) 257-3319, or mailed to the Counseling Center at 635 S. Limestone, Room 104, Lexington, KY 40508-0651. If this form is faxed or mailed, we may require independent verification from the client that this release is authentic and should be acted upon. Please note if the release should come to the attention of a specific counselor.
For additional information about eligibility, confidentiality, and our Center's general service policy, please click here for our Counseling Center Service Policy (Form is a PDF document.).