For best results in the challenge, sync your fitness tracking device to its native app (for example the Fitbit app, Garmin app, etc.) every day, or at least every 72 hours. That's all there is to it!
Who is eligible to participate?
- Any UK employee with a status of .2 or greater full-time equivalency (FTE), whether you're full-time, part-time or STEPS is eligible to participate in this challenge.
- UK health plan members including spouses of UK employees, retirees and their spouses, in addition to employees of KCTCS, Eastern State Hospital, and ARMS--and their spouses--are also eligible.
Is there any cost to participate?
No, it's free! To participate, you'll need a fitness tracking device/app.
Which fitness tracking device/apps can I use to participate?
Our challenge platform, MoveSpring (by Stridekick), offers cross-device compatibility and supports most major fitness trackers including:
- Android phones 4.1 or above through the Google Fit app
- Apple watch
- iPhone 5s and above through the Apple Health app
- Moves app on any phone
- Fitbit - purchase with your UK friends and family discount
To view more information about compatible devices, go to MoveSpring.
What's MoveSpring? What about Stridekick?
MoveSpring is a fun, easy-to-use wellness platform built specifically for groups, companies and organizations to host challenges using fitness trackers. In 2018, we began using MoveSpring to host official University of Kentucky challenges for employees. It's available as a website and free app for iOS and Android.
MoveSpring is a new product from the creators of Stridekick, a challenge platform we previously used. Stridekick is designed for individuals to host and join user-created challenges. If you created a Stridekick account for one of our challenges in the past, your account is still active—but its separate from MoveSpring.
What are the dates of the challenge?
This is a four-week challenge, which starts Saturday, October, 6 at 12:01 a.m. and ends Friday, November 2 at 11:59 p.m.
How do I find the registration codes I need to sign up after I download the MoveSpring app?
You'll need our organization code and your unique challenge code to complete the signup process in the app. Log in to your Health and Wellness dashboard to see both of your codes.
I attempted to join a challenge, but I only see a blank screen. What do I need to do?
Please open the link in another browser such as Chrome or Firefox. MoveSpring is not supported in Internet Explorer so their website does not load.
Can I join the challenge late?
Yes, the cutoff is a week after the challenge starts. The challenge starts Saturday, October, 6 at 12:01 a.m. but the official deadline to join is Saturday, October 13 at 11:59 p.m. We recommend joining by the start date to maximize the opportunity for your team to earn a prize. Please be aware you'll have zero steps logged for every day of the challenge you missed, impacting your team’s overall daily steps average.
What if I forget my wearable tracker or charger?
Hey, it happens--and unfortunately it means zero steps logged in the challenge while your tracker isn't on. But, there is one workaround--if you have an Android or iPhone, you can treat it as your backup device. Connect your Android phone to the Google Fit app, or your iPhone to the Apple Health app, and then change your device in MoveSpring to Android or Apple. Just remember to change your device in MoveSpring back to your wearable when you can.
How do I join the challenge?
Log in to your dashboard and follow the steps.
How often do I need to sync the steps activity on my tracker to its app (Fitbit, Garmin, etc.)?
Sync your fitness tracking device to its native app (for example the Fitbit app, Garmin app, etc.) at least every 72 hours. See details in the above answer to learn more about syncing.
What happens if I don't sync my tracker to its app (Fitbit, Garmin, etc.) at least every 72 hours?
You may lose steps if you do not regularly sync your tracker to its app. Please see above answers to learn more about syncing.
Do I need to sync (upload) the activity from my tracker to MoveSpring?
No, this happens automatically for you once your Fitbit (or other device's) account is connected through the initial MoveSpring account setup. MoveSpring syncs the most up-to-date data from your tracker's account (Fitbit, Garmin, etc.) automatically when you log in to the MoveSpring website or open the MoveSpring app.
Part of this challenge is knowing which goal is both a challenge for you, and still within reach. It's not possible to change your goal after you started.
What's the deadline to sync my tracker to its app (for all final steps to count) after the challenge ends?
There's a 3-day grace period to sync; the deadline is Monday, November 5 at 12 a.m.
What is the prize for the team with the highest step average?
The winning team will be invited to a tailgate for the last UK home football game against MTSU on November 17.
If I am a spouse or a retiree, what will be my designated team?
If you are a retiree, you will be on the department team from which you retired. If you are a spouse, you will be on the same team as the UK employee to whom you are married.
Do I have to attend the tailgate alone or can I bring my family?
Participants and family members or +1 by RSVP through the dashboard will be able to attend.
Who has access to challenge data?
Only MoveSpring and select UK Health & Wellness Specialists have access to this secure data. The only information available is your name, steps, image, distance, intensity level and minutes.
What is the is prize for the team with the highest step average?
The winning team with be invited to a tailgate for the last UK home football game on November 17 against MTSU.
If I am a spouse or retiree, what will be my designated team?
If you are a retiree you will be on the department team from which you retired. If you are a spouse you will be on the same team as the UK employee to whom you are married.
Do I have to attend the tailgate alone or can I bring my family?
Participants and family members or +1 by RSVP through the dashboard can attend.
Need More Support?
- For Fitbit device or app questions, please review our frequently asked questions or contact Fitbit at 1-844-5FITBIT.
- For assistance downloading Fitbit software to your work computer, please contact 859-218-HELP (UK campus) or 859-323-8586 (UK Healthcare)
- For questions about using the MoveSpring website/app (for the Step Up Challenge), please use the chat icon on the MoveSpring website for online support.