JMP and Windows 8

JMP and Windows 8: posted 3/11/2013

There is a known issue between JMP 10.0.0 and Windows 8. The Download Server currently has JMP 10.0.0 available.

OS: 32-bit or 64-bit* versions of Windows XP w/ SP2, Windows Vista (except Vista Home Basic edition), Windows 7 (except Windows 7 Starter and Windows 7 Home Basic editions), Windows 8 (JMP 10.0.2 and higher) JMP support

Workaround: When clicking to download JMP from the download server, right click and choose “save as”. Choose to save to the desktop. Then click to run and install. This workaround fixes the error message that users receive when installing JMP on a Windows 8 machine. The Service Desk is planning to upgrade to 10.0.2 soon.

859-218-HELP (859-218-4357)